[cisco-voip] basic callmanager w/unity help

[Voll, Scott]

Nick-

 

Is there a reason for having the 10 holiday's on different Call
Handlers?  You could make one call handler and setup Greeting
administration and have the user record each holiday as they come.

 

Scott

 

________________________________

From: Nick Marus [mailto:nmarus at gmail.com] 
Sent: Thursday, October 06, 2005 8:21 AM
To: Voll, Scott
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] basic callmanager w/unity help

 

Interesting, no sure if they can spare the DID's but here is what i am
trying to do, so maybe this will help.

 

I have 10 differnt route points all pointing to differnt call handlers
in Unity. These play back the holiday greetings for the various
holidays.

 

The customer wants some easy way to turn on these greetings manually.

 

Unity call transfer doesnt work because the transfer option under the
user or callhandler doesnt happen when it is directly dialed.

 

Callmanager ForwardAll option (to the route point) does not work due to
the bellow email.

 

Any other ideas? It needs to be modified by a user either from the phone
or through ccmuser.

 

Nick
 

On 10/6/05, Voll, Scott <Scott.Voll at wesd.org> wrote: 

my work around is CFwdAll to 9 + full number.  Call goes out to PSTN and
back.  This is by design.  if a caller was trying to get user a and gets
user b's VM they get confused. 

 

Scott

 

________________________________

From: cisco-voip-bounces at puck.nether.net on behalf of Nick Marus 
Sent: Wed 10/5/2005 6:44 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] basic callmanager w/unity help 

 

A customer has a phone that they want to forward to another extension.
No problem.... callforward all right? Well what is happening is that if
that 2nd extension doesnt answer, it goes into the voicemail of the
first extenion. 

 

My question. Is there any way to forward a phone to another extension
and then to that 2nd extensions voicemail if it doesnt answer?

 

Extension1 -> Call Forward all ext2

Extension2 -> rna  -> voicemail for ext2

 





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