[cisco-voip] Unity - MWI - Issue...

[Erick Bergquist]

Is this happening for all the users or just some?

If you can see the messages in the inbox (outlook,
OWA, etc) are there any VM messages in bold or unread
after you disconnect and it lights back up?

In unity system admin, go to the subscriber having
issue and messages section/page and what does the
Indicator status show there after they play the new
VM? 

When the light comes on right away again, and you call
into VM does it say you have 1 new message or not? 

--- ALI Rijas Mannanthara <RAli at covansys.com> wrote:

> All,
> 
>  
> 
>  
> 
> I have CCM 3.3 with Unity 4.0 + MS exchange 2003.
> 
>  
> 
> The MWI indicators glow again even after the message
> being read. Once I
> read the massage it goes off and hang the phone
> there it comes again.
> 
>  
> 
> 1.	Refreshed MWI for one of the subscriber in Unity.
> 2.	2.From the integrations Manager  I resync the
> MWI.
> 
>  
> 
> Still the same. Please help in determining where
> should I look in to .
> 
>  
> 
>  
> 
> ALI Rijas
> 
> Systems-Network
> 
> EPBX-+91-44-22623880 Extn :6226
> 
> VoIP - 248-994-4858
> 
> Covansys India Pvt.Ltd
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> 
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> 



		
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