[cisco-voip] Call forwarding and VM question
Erick Bergquist
erickbe at yahoo.com
Mon Oct 17 15:27:52 EDT 2005
Have a simple question hopefully, do the line groups
and/or hunt-groups in 4.x follow the phone DN forward
settings or do they ignore them?
Have a situation where customer has a DID number on a
phone they fwd-all each day to whomever takes the call
and those users phones have the fwd options set to VM
but they don't want calls to this DID to go to Unity
at all. They just want the caller to get busy signal
or call to hang up if no one answers.
They don't want to use attendant console, extension
mobility, etc.
I was thinking maybe could set up a line group for
each phone used in this matter, then the person could
forward the main DID to a route-pattern associated to
a line-group, and configure line group to stop
hunting. Would that just hang up if it was busy or no
one answered without using the fwd settings on the
users phones?
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