[cisco-voip] RE: Long Distance Calling Problem

Erick Bergquist erickbe at yahoo.com
Mon Oct 17 12:00:35 EDT 2005 

The bug id is CSCsb77872. 

Downgrading to 12.4(1a) should fix the issue if it is
what you're hitting.

--- Joe Toth <JToth at cmefcu.org> wrote:

> Erick,
> 
> I did some more testing on this problem by putting
> another Analog phone
> on the POTS line so I could hear what was happening
> on the line when the
> FXO port dials. The Gateway actually makes the call
> to the other end
> successfully. I can hear the GW dial and the other
> end pickup it seems
> as though the GW is just not connecting the call to
> the IP Phone.
> 
> Do you have a bug ID for the issue you mentioned in
> the 12.4(3) as this
> is the version of IOS that is running the Gateway?
> 
> Thanks,
> 
> Joe Toth
> Systems Engineer
> CME Federal Credit Union 
> 
> E: jtoth at cmefcu.org
> 
> 
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On
> Behalf Of
> cisco-voip-request at puck.nether.net
> Sent: Monday, October 17, 2005 12:12 AM
> To: cisco-voip at puck.nether.net
> Subject: cisco-voip Digest, Vol 32, Issue 67
> 
> Send cisco-voip mailing list submissions to
> 	cisco-voip at puck.nether.net
> 
> To subscribe or unsubscribe via the World Wide Web,
> visit
> 	https://puck.nether.net/mailman/listinfo/cisco-voip
> or, via email, send a message with subject or body
> 'help' to
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> 
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> 	cisco-voip-owner at puck.nether.net
> 
> When replying, please edit your Subject line so it
> is more specific
> than "Re: Contents of cisco-voip digest..."
> 
> 
> Today's Topics:
> 
>    1. Unity Voice Mail Archiving Messages (Carter,
> Bill)
>    2. Long Distance Calling Problem (Joe Toth)
>    3. Re: Long Distance Calling Problem (Erick
> Bergquist)
>    4. Re: Unity Voice Mail Archiving Messages (Wes
> Sisk)
>    5. RE: CER upgrade from 1.2(2) to 1.2(3) - OS
> Error (Carter, Bill)
>    6. ??:  How to remove CCM4.1(3) (vincent)
>    7. ??: How to remove CCM4.1(3) (vincent)
>    8. RE: IPCC Express 4.0 verification (Voll,
> Scott)
> 
> 
>
----------------------------------------------------------------------
> 
> Message: 1
> Date: Sun, 16 Oct 2005 14:37:28 -0500
> From: "Carter, Bill" <bcarter at sentinel.com>
> Subject: [cisco-voip] Unity Voice Mail Archiving
> Messages
> To: <cisco-voip at puck.nether.net>
> Message-ID:
> 
>
<6A0744639B86DD459433108DBF101D26A42F9F at MAIL01.sentinel.com>
> Content-Type: text/plain; charset="us-ascii"
> 
> I am responding to an RFP and I don't know how to
> answer this question
> about Unity Voice Mail
>  
>  "Archive Messages: Describe the options for
> archiving stored messages
> and the process to accomplish this function. 
> Clearly define the tasks
> of both station users and system administrators in
> the archiving
> function."
>  
>  
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> ------------------------------
> 
> Message: 2
> Date: Sun, 16 Oct 2005 16:12:49 -0400
> From: "Joe Toth" <JToth at cmefcu.org>
> Subject: [cisco-voip] Long Distance Calling Problem
> To: <cisco-voip at puck.nether.net>
> Message-ID:
>
<8B44972B5C67134BB8C8B61A54BA10F6CE00E1 at cumx1.cmefcu.org>
> Content-Type: text/plain; charset="us-ascii"
> 
> Greetings,
>  
> I have a 1760 FXO Gateway that I am trying to make
> long distance or 800
> number calls throught connected to a POTS line. I
> have set up a route
> pattern for this purpose setup as
> 9.1[2-9]XX[2-9]XXXXXX 
>  
> However when I try to make an out going call on this
> gateway I get a
> fast busy signal on the phone and about a second
> after I get the fast
> busy there is an incoming call to the first DN on
> the phone which is
> setup as the Attendant DN for the Gateway. If I
> pickup this incoming
> call there is nothing on it, no audio or caller ID
> information. 
>  
> I can make outgoing local calls on this without
> incident as well as take
> incoming calls from local and long distance. I have
> plugged a regular
> telephone into the line to insure that I can make
> long distance calls on
> the line period and I can.
>  
> I was hoping that someone has run into this before
> or might have an idea
> of how to troubleshoot it. I used the DNA tool and
> determined that CCM
> is picking up the correct route pattern as well as
> gateway for these
> calls. I can also see the activity light on the FXO
> port on the 1760
> light up as well when I attempt to make a call.
>  
> Thanks in advance
>  
> Joe.
> -------------- next part --------------
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> ------------------------------
> 
> Message: 3
> Date: Sun, 16 Oct 2005 14:40:02 -0700 (PDT)
> From: Erick Bergquist <erickbe at yahoo.com>
> Subject: Re: [cisco-voip] Long Distance Calling
> Problem
> To: Joe Toth <JToth at cmefcu.org>,
> cisco-voip at puck.nether.net
> Message-ID:
>
<20051016214003.19801.qmail at web34302.mail.mud.yahoo.com>
> Content-Type: text/plain; charset=iso-8859-1
> 
> MGCP? H323? What version of IOS?
> 
> What does 'show call hist voice' show for the
> problem
> call? There is a bug in 12.4(3) where it doesn't
> send
> digits out port right and local calls worked but
> longer numbers did not. 
> 
> Can you post the config (sanitized)?
> 
> To really see whats going on, capture following to a
> text file.
> 
> debug voip ccapi inout
> debug vtsp all
> 
> --- Joe Toth <JToth at cmefcu.org> wrote:
> 
> > Greetings,
> >  
> > I have a 1760 FXO Gateway that I am trying to make
> > long distance or 800
> > number calls throught connected to a POTS line. I
> > have set up a route
> > pattern for this purpose setup as
> > 9.1[2-9]XX[2-9]XXXXXX 
> >  
> > However when I try to make an out going call on
> this
> > gateway I get a
> > fast busy signal on the phone and about a second
> > after I get the fast
> > busy there is an incoming call to the first DN on
> > the phone which is
> > setup as the Attendant DN for the Gateway. If I
> > pickup this incoming
> > call there is nothing on it, no audio or caller ID
> > information. 
> >  
> > I can make outgoing local calls on this without
> > incident as well as take
> > incoming calls from local and long distance. I
> have
> > plugged a regular
> > telephone into the line to insure that I can make
> > long distance calls on
> > the line period and I can.
> >  
> > I was hoping that someone has run into this before
> > or might have an idea
> > of how to troubleshoot it. I used the DNA tool and
> > determined that CCM
> > is picking up the correct route pattern as well as
> > gateway for these
> > calls. I can also see the activity light on the
> FXO
> > port on the 1760
> > light up as well when I attempt to make a call.
> >  
> > Thanks in advance
> >  
> > Joe.
> 
> 
> 
> 		
> __________________________________ 
> Start your day with Yahoo! - Make it your home page!
> 
> http://www.yahoo.com/r/hs
> 
> 
> ------------------------------
> 
> Message: 4
> Date: Sun, 16 Oct 2005 20:23:48 -0400
> From: Wes Sisk <wsisk at cisco.com>
> Subject: Re: [cisco-voip] Unity Voice Mail Archiving
> Messages
> To: "Carter, Bill" <bcarter at sentinel.com>
> Cc: cisco-voip at puck.nether.net
> Message-ID: <4352EF14.1010000 at cisco.com>
> Content-Type: text/plain; charset="us-ascii"
> 
> An HTML attachment was scrubbed...
> URL:
>
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> 
> ------------------------------
> 
> Message: 5
> Date: Sun, 16 Oct 2005 21:22:26 -0500
> From: "Carter, Bill" <bcarter at sentinel.com>
> Subject: RE: [cisco-voip] CER upgrade from 1.2(2) to
> 1.2(3) - OS Error
> To: "Wes Sisk" <wsisk at cisco.com>,
> <cisco-voip at puck.nether.net>
> Message-ID:
> 
>
<6A0744639B86DD459433108DBF101D2608989A at MAIL01.sentinel.com>
> Content-Type: text/plain;	charset="iso-8859-1"
> 
> I actually downloaded 1.2(3) a couple of months ago
> and just now tried
> to install it.  I downloaded and installed 1.2(3a)
> with no problem.
>  
> Thanks 
> 
> ________________________________
> 
> From: Wes Sisk [mailto:wsisk at cisco.com]
> Sent: Fri 10/14/2005 9:58 AM
> To: Carter, Bill; cisco-voip at puck.nether.net
> Subject: RE: [cisco-voip] CER upgrade from 1.2(2) to
> 1.2(3) - OS Error
> 
> 
> This was a problem with 1.2(3) which was posted,
> removed, and replaced
> with 1.2(3a).  how did you get this version of CER? 
> can you dnld from
> cisco.com again?
>  
> /Wes
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net]On Behalf
> Of Carter, Bill
> Sent: Friday, October 14, 2005 10:48 AM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] CER upgrade from 1.2(2) to
> 1.2(3) - OS Error
> 
> 
> I am trying to upgrade an Emergency responder from
> 1.2(2) to 1.2(3a).
> Release notes say minimum OS version 2000.2.6sr2 or
> later is required.
> I installed 2000.2.7 and 2000.2.7sr7.  CER upgrade
> fails on OS check
> saying it did not detect 2000.2.6sr2 or later.?.
>  
> How do I install the CER upgrade ??? do I need to
> install 2000.2.6 and
> 2000.2.6sr2 on top of the 2000.2.7??
>  
>  
> 
> 
> 
> ------------------------------
> 
> Message: 6
> Date: Mon, 17 Oct 2005 11:38:46 +0800
> From: "vincent" <vincent at net-2com.com>
> Subject: [cisco-voip] ??:  How to remove CCM4.1(3)
> To: "'vincent'" <dxyzsh at hotmail.com>, "'vincent'"
> 	<vincent at net-2com.com>,
> <cisco-voip at puck.nether.net>
> Message-ID:
> <200510170338.j9H3c7Pd087388 at puck.nether.net>
> Content-Type: text/plain;	charset="gb2312"
> 
> 
> 
> -----????-----
> ???: vincent [mailto:dxyzsh at hotmail.com] 
> ????: 2005?10?17? 10:58
> ???: 'vincent'; 'cisco-voip at puck.nether.net'
> ??: How to remove CCM4.1(3)
> 
> 
> Hi all:
>   Now I?have installed CCM4.1(3),but I want to down
> grade to
> CCM4.1(2),so
> need I remove the CCM4.1(3) first? And pls who can
> advise me how to
> remove
> it? Thank you very much!
> 
> -----????-----
> ???: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] ??
> cisco-voip-request at puck.nether.net
> ????: 2005?10?17? 0:01
> ???: cisco-voip at puck.nether.net
> ??: cisco-voip Digest, Vol 32, Issue 66
> 
> Send cisco-voip mailing list submissions to
> 	cisco-voip at puck.nether.net
> 
> To subscribe or unsubscribe via the World Wide Web,
> visit
> 	https://puck.nether.net/mailman/listinfo/cisco-voip
> or, via email, send a message with subject or body
> 'help' to
> 	cisco-voip-request at puck.nether.net
> 
> You can reach the person managing the list at
> 	cisco-voip-owner at puck.nether.net
> 
> When replying, please edit your Subject line so it
> is more specific
> than "Re: Contents of cisco-voip digest..."
> 
> 
> Today's Topics:
> 
>    1. IPCC Express 4.0 verification (Steve G)
> 
> 
>
----------------------------------------------------------------------
> 
> Message: 1
> Date: Sat, 15 Oct 2005 09:30:19 -0700
> From: Steve G <smgustafson at gmail.com>
> Subject: [cisco-voip] IPCC Express 4.0 verification
> To: cisco-voip at puck.nether.net
> Message-ID:
> 
>
<8a1f34b50510150930n42f7ad00ya06fe854ac57934b at mail.gmail.com>
> Content-Type: text/plain; charset="iso-8859-1"
> 
> Hello,
>  I have read that the maximum number of agents
> supported on IPCC
> Express 4.0is 300 and supervisors is 32. If I have
> 350 agents but only
> 150 logged in
> simultaneously, will I be ok? Does "maximum number
> of agents" mean
> active
> agents or configured.
>  Steve
> -------------- next part --------------
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> ------------------------------
> 
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
> 
> 
> End of cisco-voip Digest, Vol 32, Issue 66
> ******************************************
> 
> 
> 
> 
> ------------------------------
> 
> Message: 7
> Date: Mon, 17 Oct 2005 11:47:51 +0800
> From: "vincent" <vincent at net-2com.com>
> Subject: [cisco-voip] ??: How to remove CCM4.1(3)
> To: <jvega1 at lucent.com>, <rferrer at lucent.com>
> Cc: cisco-voip at puck.nether.net
> Message-ID:
> <200510170347.j9H3l9Vx088257 at puck.nether.net>
> Content-Type: text/plain;	charset="gb2312"
> 
> Hi all:
>   Now I?have installed CCM4.1(3),but I want to down
> grade to
> CCM4.1(2),so
> need I remove the CCM4.1(3) first? And pls who can
> advise me how to
> remove
> it? Thank you very much!
> 
> -----????-----
> ???: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] ??
> cisco-voip-request at puck.nether.net
> ????: 2005?10?17? 0:01
> ???: cisco-voip at puck.nether.net
> ??: cisco-voip Digest, Vol 32, Issue 66
> 
> Send cisco-voip mailing list submissions to
> 	cisco-voip at puck.nether.net
> 
> To subscribe or unsubscribe via the World Wide Web,
> visit
> 	https://puck.nether.net/mailman/listinfo/cisco-voip
> or, via email, send a message with subject or body
> 'help' to
> 	cisco-voip-request at puck.nether.net
> 
> You can reach the person managing the list at
> 	cisco-voip-owner at puck.nether.net
> 
> When replying, please edit your Subject line so it
> is more specific
> than "Re: Contents of cisco-voip digest..."
> 
> 
> Today's Topics:
> 
>    1. IPCC Express 4.0 verification (Steve G)
> 
> 
>
----------------------------------------------------------------------
> 
> Message: 1
> Date: Sat, 15 Oct 2005 09:30:19 -0700
> From: Steve G <smgustafson at gmail.com>
> Subject: [cisco-voip] IPCC Express 4.0 verification
> To: cisco-voip at puck.nether.net
> Message-ID:
> 
>
<8a1f34b50510150930n42f7ad00ya06fe854ac57934b at mail.gmail.com>
> Content-Type: text/plain; charset="iso-8859-1"
> 
> Hello,
>  I have read that the maximum number of agents
> supported on IPCC
> Express 4.0is 300 and supervisors is 32. If I have
> 350 agents but only
> 150 logged in
> simultaneously, will I be ok? Does "maximum number
> of agents" mean
> active
> agents or configured.
>  Steve
> -------------- next part --------------
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> ------------------------------
> 
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
> 
> 
> End of cisco-voip Digest, Vol 32, Issue 66
> ******************************************
> 
> 
> 
> 
> 
> ------------------------------
> 
> Message: 8
> Date: Sun, 16 Oct 2005 21:10:10 -0700
> From: "Voll, Scott" <Scott.Voll at wesd.org>
> Subject: RE: [cisco-voip] IPCC Express 4.0
> verification
> To: "Steve G" <smgustafson at gmail.com>,
> <cisco-voip at puck.nether.net>
> Message-ID:
>
<D713462ED535184D830F6F6301753E7E018B315D at VISHNU.wesd.org>
> Content-Type: text/plain; charset="iso-8859-1"
> 
> My understanding of IPCC, (if I'm wrong I will be
> corrected) is
> licensing is all on a ConCurrent license structure. 
> Things change a
> little as far as licensing with sups vs agents as it
> now all the same
> licensing, but believe that it still goes on a
> concurrent license.
>  
> Scott
> 
> ________________________________
> 
> From: cisco-voip-bounces at puck.nether.net on behalf
> of Steve G
> Sent: Sat 10/15/2005 9:30 AM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] IPCC Express 4.0 verification
> 
> 
> Hello,
>      I have read that the maximum number of agents
> supported on IPCC
> Express 4.0 is 300 and supervisors is 32.  If I have
> 350 agents but only
> 150 logged in simultaneously, will I be ok?  Does
> "maximum number of
> agents" mean active agents or configured. 
>  
> Steve
> -------------- next part --------------
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> ------------------------------
> 
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
> 
> 
> End of cisco-voip Digest, Vol 32, Issue 67
> ******************************************
> 



		
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