[cisco-voip] RE: Long Distance Calling Problem
Joe Toth
JToth at cmefcu.org
Mon Oct 17 10:30:35 EDT 2005
Erick,
I did some more testing on this problem by putting another Analog phone
on the POTS line so I could hear what was happening on the line when the
FXO port dials. The Gateway actually makes the call to the other end
successfully. I can hear the GW dial and the other end pickup it seems
as though the GW is just not connecting the call to the IP Phone.
Do you have a bug ID for the issue you mentioned in the 12.4(3) as this
is the version of IOS that is running the Gateway?
Thanks,
Joe Toth
Systems Engineer
CME Federal Credit Union
E: jtoth at cmefcu.org
-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of
cisco-voip-request at puck.nether.net
Sent: Monday, October 17, 2005 12:12 AM
To: cisco-voip at puck.nether.net
Subject: cisco-voip Digest, Vol 32, Issue 67
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Today's Topics:
1. Unity Voice Mail Archiving Messages (Carter, Bill)
2. Long Distance Calling Problem (Joe Toth)
3. Re: Long Distance Calling Problem (Erick Bergquist)
4. Re: Unity Voice Mail Archiving Messages (Wes Sisk)
5. RE: CER upgrade from 1.2(2) to 1.2(3) - OS Error (Carter, Bill)
6. ??: How to remove CCM4.1(3) (vincent)
7. ??: How to remove CCM4.1(3) (vincent)
8. RE: IPCC Express 4.0 verification (Voll, Scott)
----------------------------------------------------------------------
Message: 1
Date: Sun, 16 Oct 2005 14:37:28 -0500
From: "Carter, Bill" <bcarter at sentinel.com>
Subject: [cisco-voip] Unity Voice Mail Archiving Messages
To: <cisco-voip at puck.nether.net>
Message-ID:
<6A0744639B86DD459433108DBF101D26A42F9F at MAIL01.sentinel.com>
Content-Type: text/plain; charset="us-ascii"
I am responding to an RFP and I don't know how to answer this question
about Unity Voice Mail
"Archive Messages: Describe the options for archiving stored messages
and the process to accomplish this function. Clearly define the tasks
of both station users and system administrators in the archiving
function."
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Message: 2
Date: Sun, 16 Oct 2005 16:12:49 -0400
From: "Joe Toth" <JToth at cmefcu.org>
Subject: [cisco-voip] Long Distance Calling Problem
To: <cisco-voip at puck.nether.net>
Message-ID: <8B44972B5C67134BB8C8B61A54BA10F6CE00E1 at cumx1.cmefcu.org>
Content-Type: text/plain; charset="us-ascii"
Greetings,
I have a 1760 FXO Gateway that I am trying to make long distance or 800
number calls throught connected to a POTS line. I have set up a route
pattern for this purpose setup as 9.1[2-9]XX[2-9]XXXXXX
However when I try to make an out going call on this gateway I get a
fast busy signal on the phone and about a second after I get the fast
busy there is an incoming call to the first DN on the phone which is
setup as the Attendant DN for the Gateway. If I pickup this incoming
call there is nothing on it, no audio or caller ID information.
I can make outgoing local calls on this without incident as well as take
incoming calls from local and long distance. I have plugged a regular
telephone into the line to insure that I can make long distance calls on
the line period and I can.
I was hoping that someone has run into this before or might have an idea
of how to troubleshoot it. I used the DNA tool and determined that CCM
is picking up the correct route pattern as well as gateway for these
calls. I can also see the activity light on the FXO port on the 1760
light up as well when I attempt to make a call.
Thanks in advance
Joe.
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Message: 3
Date: Sun, 16 Oct 2005 14:40:02 -0700 (PDT)
From: Erick Bergquist <erickbe at yahoo.com>
Subject: Re: [cisco-voip] Long Distance Calling Problem
To: Joe Toth <JToth at cmefcu.org>, cisco-voip at puck.nether.net
Message-ID: <20051016214003.19801.qmail at web34302.mail.mud.yahoo.com>
Content-Type: text/plain; charset=iso-8859-1
MGCP? H323? What version of IOS?
What does 'show call hist voice' show for the problem
call? There is a bug in 12.4(3) where it doesn't send
digits out port right and local calls worked but
longer numbers did not.
Can you post the config (sanitized)?
To really see whats going on, capture following to a
text file.
debug voip ccapi inout
debug vtsp all
--- Joe Toth <JToth at cmefcu.org> wrote:
> Greetings,
>
> I have a 1760 FXO Gateway that I am trying to make
> long distance or 800
> number calls throught connected to a POTS line. I
> have set up a route
> pattern for this purpose setup as
> 9.1[2-9]XX[2-9]XXXXXX
>
> However when I try to make an out going call on this
> gateway I get a
> fast busy signal on the phone and about a second
> after I get the fast
> busy there is an incoming call to the first DN on
> the phone which is
> setup as the Attendant DN for the Gateway. If I
> pickup this incoming
> call there is nothing on it, no audio or caller ID
> information.
>
> I can make outgoing local calls on this without
> incident as well as take
> incoming calls from local and long distance. I have
> plugged a regular
> telephone into the line to insure that I can make
> long distance calls on
> the line period and I can.
>
> I was hoping that someone has run into this before
> or might have an idea
> of how to troubleshoot it. I used the DNA tool and
> determined that CCM
> is picking up the correct route pattern as well as
> gateway for these
> calls. I can also see the activity light on the FXO
> port on the 1760
> light up as well when I attempt to make a call.
>
> Thanks in advance
>
> Joe.
__________________________________
Start your day with Yahoo! - Make it your home page!
http://www.yahoo.com/r/hs
------------------------------
Message: 4
Date: Sun, 16 Oct 2005 20:23:48 -0400
From: Wes Sisk <wsisk at cisco.com>
Subject: Re: [cisco-voip] Unity Voice Mail Archiving Messages
To: "Carter, Bill" <bcarter at sentinel.com>
Cc: cisco-voip at puck.nether.net
Message-ID: <4352EF14.1010000 at cisco.com>
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Message: 5
Date: Sun, 16 Oct 2005 21:22:26 -0500
From: "Carter, Bill" <bcarter at sentinel.com>
Subject: RE: [cisco-voip] CER upgrade from 1.2(2) to 1.2(3) - OS Error
To: "Wes Sisk" <wsisk at cisco.com>, <cisco-voip at puck.nether.net>
Message-ID:
<6A0744639B86DD459433108DBF101D2608989A at MAIL01.sentinel.com>
Content-Type: text/plain; charset="iso-8859-1"
I actually downloaded 1.2(3) a couple of months ago and just now tried
to install it. I downloaded and installed 1.2(3a) with no problem.
Thanks
________________________________
From: Wes Sisk [mailto:wsisk at cisco.com]
Sent: Fri 10/14/2005 9:58 AM
To: Carter, Bill; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] CER upgrade from 1.2(2) to 1.2(3) - OS Error
This was a problem with 1.2(3) which was posted, removed, and replaced
with 1.2(3a). how did you get this version of CER? can you dnld from
cisco.com again?
/Wes
-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net]On Behalf Of Carter, Bill
Sent: Friday, October 14, 2005 10:48 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] CER upgrade from 1.2(2) to 1.2(3) - OS Error
I am trying to upgrade an Emergency responder from 1.2(2) to 1.2(3a).
Release notes say minimum OS version 2000.2.6sr2 or later is required.
I installed 2000.2.7 and 2000.2.7sr7. CER upgrade fails on OS check
saying it did not detect 2000.2.6sr2 or later.?.
How do I install the CER upgrade ??? do I need to install 2000.2.6 and
2000.2.6sr2 on top of the 2000.2.7??
------------------------------
Message: 6
Date: Mon, 17 Oct 2005 11:38:46 +0800
From: "vincent" <vincent at net-2com.com>
Subject: [cisco-voip] ??: How to remove CCM4.1(3)
To: "'vincent'" <dxyzsh at hotmail.com>, "'vincent'"
<vincent at net-2com.com>, <cisco-voip at puck.nether.net>
Message-ID: <200510170338.j9H3c7Pd087388 at puck.nether.net>
Content-Type: text/plain; charset="gb2312"
-----????-----
???: vincent [mailto:dxyzsh at hotmail.com]
????: 2005?10?17? 10:58
???: 'vincent'; 'cisco-voip at puck.nether.net'
??: How to remove CCM4.1(3)
Hi all:
Now I?have installed CCM4.1(3),but I want to down grade to
CCM4.1(2),so
need I remove the CCM4.1(3) first? And pls who can advise me how to
remove
it? Thank you very much!
-----????-----
???: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] ??
cisco-voip-request at puck.nether.net
????: 2005?10?17? 0:01
???: cisco-voip at puck.nether.net
??: cisco-voip Digest, Vol 32, Issue 66
Send cisco-voip mailing list submissions to
cisco-voip at puck.nether.net
To subscribe or unsubscribe via the World Wide Web, visit
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When replying, please edit your Subject line so it is more specific
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Today's Topics:
1. IPCC Express 4.0 verification (Steve G)
----------------------------------------------------------------------
Message: 1
Date: Sat, 15 Oct 2005 09:30:19 -0700
From: Steve G <smgustafson at gmail.com>
Subject: [cisco-voip] IPCC Express 4.0 verification
To: cisco-voip at puck.nether.net
Message-ID:
<8a1f34b50510150930n42f7ad00ya06fe854ac57934b at mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"
Hello,
I have read that the maximum number of agents supported on IPCC
Express 4.0is 300 and supervisors is 32. If I have 350 agents but only
150 logged in
simultaneously, will I be ok? Does "maximum number of agents" mean
active
agents or configured.
Steve
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------------------------------
Message: 7
Date: Mon, 17 Oct 2005 11:47:51 +0800
From: "vincent" <vincent at net-2com.com>
Subject: [cisco-voip] ??: How to remove CCM4.1(3)
To: <jvega1 at lucent.com>, <rferrer at lucent.com>
Cc: cisco-voip at puck.nether.net
Message-ID: <200510170347.j9H3l9Vx088257 at puck.nether.net>
Content-Type: text/plain; charset="gb2312"
Hi all:
Now I?have installed CCM4.1(3),but I want to down grade to
CCM4.1(2),so
need I remove the CCM4.1(3) first? And pls who can advise me how to
remove
it? Thank you very much!
-----????-----
???: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] ??
cisco-voip-request at puck.nether.net
????: 2005?10?17? 0:01
???: cisco-voip at puck.nether.net
??: cisco-voip Digest, Vol 32, Issue 66
Send cisco-voip mailing list submissions to
cisco-voip at puck.nether.net
To subscribe or unsubscribe via the World Wide Web, visit
https://puck.nether.net/mailman/listinfo/cisco-voip
or, via email, send a message with subject or body 'help' to
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You can reach the person managing the list at
cisco-voip-owner at puck.nether.net
When replying, please edit your Subject line so it is more specific
than "Re: Contents of cisco-voip digest..."
Today's Topics:
1. IPCC Express 4.0 verification (Steve G)
----------------------------------------------------------------------
Message: 1
Date: Sat, 15 Oct 2005 09:30:19 -0700
From: Steve G <smgustafson at gmail.com>
Subject: [cisco-voip] IPCC Express 4.0 verification
To: cisco-voip at puck.nether.net
Message-ID:
<8a1f34b50510150930n42f7ad00ya06fe854ac57934b at mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"
Hello,
I have read that the maximum number of agents supported on IPCC
Express 4.0is 300 and supervisors is 32. If I have 350 agents but only
150 logged in
simultaneously, will I be ok? Does "maximum number of agents" mean
active
agents or configured.
Steve
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------------------------------
Message: 8
Date: Sun, 16 Oct 2005 21:10:10 -0700
From: "Voll, Scott" <Scott.Voll at wesd.org>
Subject: RE: [cisco-voip] IPCC Express 4.0 verification
To: "Steve G" <smgustafson at gmail.com>, <cisco-voip at puck.nether.net>
Message-ID: <D713462ED535184D830F6F6301753E7E018B315D at VISHNU.wesd.org>
Content-Type: text/plain; charset="iso-8859-1"
My understanding of IPCC, (if I'm wrong I will be corrected) is
licensing is all on a ConCurrent license structure. Things change a
little as far as licensing with sups vs agents as it now all the same
licensing, but believe that it still goes on a concurrent license.
Scott
________________________________
From: cisco-voip-bounces at puck.nether.net on behalf of Steve G
Sent: Sat 10/15/2005 9:30 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] IPCC Express 4.0 verification
Hello,
I have read that the maximum number of agents supported on IPCC
Express 4.0 is 300 and supervisors is 32. If I have 350 agents but only
150 logged in simultaneously, will I be ok? Does "maximum number of
agents" mean active agents or configured.
Steve
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