[cisco-voip] Re: CDR documentation for CCME?

[Andre]

Steve,

Thanks for your response. I am aware of the StoneVoice product.

However, I see that I did not express myself clearly enough in my initial 
post - my company is a _vendor_ / _developer_ of a call billing application, 
and we would like to extend the range of switches that we can collect from, 
for call billing purposes.

Hence, my initial request: "Could any kind soul out there point me to a 
source of some detailed info for [CDR records in] the CCME environment, or 
at least state authoritatively that there ain't no such thing."

Regards,
Andre

====================================================

"Steve G" <smgustafson at gmail.com> wrote in message 
news:8a1f34b50510201858u1f1d2074j203e8bbd6965b9b4 at mail.gmail.com...

Andre,
     www.stonevoice.com does what you are wanting to do.  I belive they use 
the syslog method of collecting the data.  Here is their CME product 
http://www.stonevoice.com/Products/BILLY/tabid/193/language/en-US/Default.aspx . 
I have heard that Stonevoice has a very good product but have not used it. 
Another one I found from a google search is 
http://www.mindcti.com/downloads/MEIPS_Solution_with_CME.pdf they use the 
syslog method as well.  CCME is being widely adopted by many companies.  I 
know of one in my state that is going to be replacing 450 key systems with 
CCME systems.  That is a huge deployment.  I would say that your company 
will probably want to work up a solution for this.  I think it is definitely 
a good move.

Steve


====================================================



"Andre" <andre_on_lists at hotmail.com> wrote in message 
news:<dj8c80$5gd$1 at sea.gmane.org>...
> Hi there,
>
> My company has a mature call billing application, wiht support for a large
> number of different switches, from old-fashioned POTS PABXes to Cisco
> CallManager. We now have a new customer who has a CallManager Express, and 
> I
> am trying to add support for this into our product.
>
> I have arranged for our customer support person to capture some test call
> scenarios using a Syslog daemon, and I can make a fair bit of sense of the
> resulting captured records. However, I do not have any documentation on 
> the
> detailed nitty-gritty of what to expect for the more complex scenarios, 
> and
> the client's PABX vendor support person claims to have no knowledge of any
> such documentation.
>
> The one document I do have is a brief 6-page document titled "CDR Logging
> Configuration with Syslog Servers and Cisco IOS Gateways", which has 
> exactly
> one call (comprising 2 records) as an example!
>
> By contrast, for the Cisco CallManager ("non-Express") I have a cdr413.pdf
> document titled "Cisco CallManager 4.1(3) Call Detail Record Definition"
> which comprises 78 pages of detailed explanations with sample records.
>
> Could any kind soul out there point me to a source of some detailed info 
> for
> the CCME environment, or at least state authoritatively that there ain't 
> no
> such thing.
>
> Regards,
> Andre



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