[cisco-voip] CDR documentation for CCME?

[Steve G]

Andre,
 www.stonevoice.com <http://www.stonevoice.com> does what you are wanting to
do. I belive they use the syslog method of collecting the data. Here is
their CME product
http://www.stonevoice.com/Products/BILLY/tabid/193/language/en-US/Default.aspx.
I have heard that Stonevoice has a very good product but have not used
it.
Another one I found from a google search is
http://www.mindcti.com/downloads/MEIPS_Solution_with_CME.pdf they use the
syslog method as well. CCME is being widely adopted by many companies. I
know of one in my state that is going to be replacing 450 key systems with
CCME systems. That is a huge deployment. I would say that your company will
probably want to work up a solution for this. I think it is definitely a
good move.
 Steve
  ====================================================
 Hi there,

My company has a mature call billing application, wiht support for a large
number of different switches, from old-fashioned POTS PABXes to Cisco
CallManager. We now have a new customer who has a CallManager Express, and I

am trying to add support for this into our product.

I have arranged for our customer support person to capture some test call
scenarios using a Syslog daemon, and I can make a fair bit of sense of the
resulting captured records. However, I do not have any documentation on the
detailed nitty-gritty of what to expect for the more complex scenarios, and
the client's PABX vendor support person claims to have no knowledge of any
such documentation.

The one document I do have is a brief 6-page document titled "CDR Logging
Configuration with Syslog Servers and Cisco IOS Gateways", which has exactly

one call (comprising 2 records) as an example!

By contrast, for the Cisco CallManager ("non-Express") I have a cdr413.pdf
document titled "Cisco CallManager 4.1(3) Call Detail Record Definition"
which comprises 78 pages of detailed explanations with sample records.

Could any kind soul out there point me to a source of some detailed info for

the CCME environment, or at least state authoritatively that there ain't no
such thing.

Regards,
Andre
-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20051020/95f5c21c/attachment-0001.html