[cisco-voip] 7970 Transfer Button Issue

[James Dust]

On office is running G.711 and the other G.729.

________________________________

From: Voll, Scott [mailto:Scott.Voll at wesd.org] 
Sent: 24 October 2005 17:31
To: James Dust; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] 7970 Transfer Button Issue



Is it using a different codec?

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of James Dust
Sent: Monday, October 24, 2005 6:51 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] 7970 Transfer Button Issue
Importance: High

 

We have an issue with some of our 7970 phones in two remote sites.

 

When they receive a direct call either externally via the PSTN or
internally via another extension the 'transfer' button becomes greyed
out and not possible to use.

 

We have checked the soft key templates and they are exactly the same as
other remote site's that have the same setup but are not getting the
problem.

 

We are running call manager 4.1.

 

Has anyone else had this problem?

 

Regards.

 

James Dust
Network & Communications
Charles Stanley & Co.
25 Luke Street, London EC2A 4AR
Tel: 020-7953 2314 - Fax: 020-7150 9314
www.charles-stanley.co.uk <http://www.charles-stanley.co.uk/>  

 

 


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and confidential communications should not be sent by e-mail. 

You acknowledge that e-mails are not secure and you accept the risk of
malfunction, viruses, unauthorised interference, mis-delivery or delay.
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Charles Stanley & Co. Ltd
Registered Office: 25 Luke Street London EC2A 4AR

Tel: 0207 739 8200 Fax: 0207 739 7798
Registered in England No. 1903304

Charles Stanley Sutherlands and Tozer Wingate are divisions of Charles Stanley & Co. Ltd

Authorised and Regulated by the Financial Services Authority, Member of the
London Stock Exchange, International Securities Markets Association, and The London International Financial Futures &
Options Exchange.

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VirusScan and SurfControl Email Filter software.
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