[cisco-voip] direct to VM route RP & Unity Digital network

[Ruttman, Peter G.]

Hi Folks,
 
We are putting in a new remote office that has two building that are
connected by T1s.  We have exchange at both locations so we felt we
better but Unity in both locations as well.  For Callmanager we have a
centralized model that runs out of our datacenters so we were going to
treat these two building as if they were the same for things like
partitions, CSS, device pools, etc.  We have run into one snag now with
unity.  We have enabled digital networking and from the primary unity
server in the larger office you can dial the number of subscribers on
the other unity server as well as look them up in the directory.  The
problem is that we have a route point in the form of *[office 3 digit
code]XXXX.  So for this office it would be *102xxxx.  Since we only have
one set of partitions and CSSs we can only point this route point to one
of the two unity servers so I pointed it to the primary one out there
(the larger building).  When you type the pattern in a phone it goes to
the primary unity server.  If the subscriber is actually on the primary
unity then you get the subscriber's unity greeting.  If the subscriber
is on the other unity server you get the main greeting.  Of course, you
can type the number again and it will go to the other server but that
isn't what we are looking for.  Does anyone have any suggestions other
then setting up additional partitions and CSSs to fix this problem for
us?
 
Pete

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