[cisco-voip] Hookswitch problems on IP phones

[Steve G]

I have about 60 IP phones installed. The majority are 7960s with about a 
dozen 7970s installed. I have only seen this problem once with a 7970 phone. 
I didn't spend too much time troubleshooting and emidiatly RMAd the device. 
When on vacation a couple of weeks ago, I spoke with a friend whos company 
has been deploying Cisco Voip and they only complaint was the handset 
failure rate. Apperently they have seen quite a few.
 Steve
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