[cisco-voip] CCM - weird pilot point problem

[Vincent De Keyzer]

Codec configuration is OK IMHO:

eads#sh call history voice brief id 352B

(...)

352B : 34451 1054030270ms.34442 +-1 +430 pid:2000 Originate 12347778
 dur 00:00:00 tx:0/0 rx:0/0 2F  (no resource (47))
 IP 0.0.0.0:0 SRTP: off rtt:0ms pl:0/0ms lost:0/0/0 delay:0/0/0ms g729r8
pre-ietf
 media inactive detected:n media contrl rcvd:n/a timestamp:n/a
352B : 34452 1054030700ms.34443 +-1 +340 pid:2001 Originate 12347778
 dur 00:00:00 tx:0/0 rx:0/0 2F  (no resource (47))
 IP 0.0.0.0:0 SRTP: off rtt:0ms pl:0/0ms lost:0/0/0 delay:0/0/0ms g729r8
pre-ietf
 media inactive detected:n media contrl rcvd:n/a timestamp:n/a
352B : 34453 1054031060ms.34444 +-1 +0 pid:1 Originate 12347778
 dur 00:00:00 tx:0/0 rx:0/0 3   (no route to destination (3))
Telephony 0/0/0:15 [0/0/0] tx:0/0/0ms None noise:0dBm acom:0dBm

352B : 34450 1054030270ms.34445 +-1 +790 pid:1 Answer XXXX8901
 dur 00:00:00 tx:0/0 rx:0/0 3   (no route to destination (3))
Telephony 0/0/0:15 (34450) [0/0/0.29] tx:0/0/0ms None noise:0dBm acom:0dBm


dial-peer voice 2000 voip
 translation-profile outgoing InCentrex
 destination-pattern 1.......
 progress_ind setup enable 3
 modem passthrough nse codec g711alaw
 session target ipv4:10.11.12.13
 dtmf-relay h245-alphanumeric
 codec g711alaw
 fax rate disable
 no vad
!
dial-peer voice 2001 voip
 translation-profile outgoing InCentrex
 preference 5
 destination-pattern 1.......
 progress_ind setup enable 3
 modem passthrough nse codec g711alaw
 session target ipv4:10.11.11.13
 dtmf-relay h245-alphanumeric
 codec g711alaw
 fax rate disable
 no vad



eads#


> -----Original Message-----
> From: Ryan Ratliff [mailto:rratliff at cisco.com]
> Sent: mardi 6 septembre 2005 15:19
> To: Vincent De Keyzer
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] CCM - weird pilot point problem
> 
> As others have stated this is most likely because your gateway either
> doesn't have a codec configured or is set to use g.729 (which is the
> default under a voip dial-peer).  Most CTI devices can only use g.711
> and if you do not have a transcoder that can be invoked the call will
> be rejected.
> 
> -Ryan
> On Sep 6, 2005, at 4:29 AM, Vincent De Keyzer wrote:
> 
> Hello,
> 
> I have a strange problem with a pilot point that I can reach internally
> but not from the outside.
> 
> DN 7778 is a pilot point (not a hunt pilot) connected to an IVR system.
> 
> When I dial 7778, the IVR picks up the call and plays the initial
> greeting. So far, so good.
> 
> Then there is a Translation Pattern (used for incoming calls) that maps
> a range of 10 external numbers to a range of 10 internal numbers:
> 1234777X -> 777X.
> 
> So when I dial from the outside to number 12347778, I should reach the
> IVR. But instead I get a fast busy - a "show call history voice" the
> gateway shows a "no resource" sent back by the CCM.
> 
>   The TP pattern works OK because I can call 12347770 (I reach DN 7770).
> 
> Anyone?
> 
> Vincent
> 
> 
> 
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