[cisco-voip] CCM - weird pilot point problem

Ryan Ratliff rratliff at cisco.com
Tue Sep 6 09:18:54 EDT 2005


As others have stated this is most likely because your gateway either 
doesn't have a codec configured or is set to use g.729 (which is the 
default under a voip dial-peer).  Most CTI devices can only use g.711 
and if you do not have a transcoder that can be invoked the call will 
be rejected.

-Ryan
On Sep 6, 2005, at 4:29 AM, Vincent De Keyzer wrote:

Hello,
 
I have a strange problem with a pilot point that I can reach internally 
but not from the outside.
 
DN 7778 is a pilot point (not a hunt pilot) connected to an IVR system.
 
When I dial 7778, the IVR picks up the call and plays the initial 
greeting. So far, so good.
 
Then there is a Translation Pattern (used for incoming calls) that maps 
a range of 10 external numbers to a range of 10 internal numbers: 
1234777X -> 777X.
 
So when I dial from the outside to number 12347778, I should reach the 
IVR. But instead I get a fast busy – a “show call history voice” the 
gateway shows a “no resource” sent back by the CCM.

  The TP pattern works OK because I can call 12347770 (I reach DN 7770).
 
Anyone?
 
Vincent
 
 
 
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