[cisco-voip] CCM - weird pilot point problem
Ryan Ratliff
rratliff at cisco.com
Tue Sep 6 09:18:54 EDT 2005
As others have stated this is most likely because your gateway either
doesn't have a codec configured or is set to use g.729 (which is the
default under a voip dial-peer). Most CTI devices can only use g.711
and if you do not have a transcoder that can be invoked the call will
be rejected.
-Ryan
On Sep 6, 2005, at 4:29 AM, Vincent De Keyzer wrote:
Hello,
I have a strange problem with a pilot point that I can reach internally
but not from the outside.
DN 7778 is a pilot point (not a hunt pilot) connected to an IVR system.
When I dial 7778, the IVR picks up the call and plays the initial
greeting. So far, so good.
Then there is a Translation Pattern (used for incoming calls) that maps
a range of 10 external numbers to a range of 10 internal numbers:
1234777X -> 777X.
So when I dial from the outside to number 12347778, I should reach the
IVR. But instead I get a fast busy – a “show call history voice” the
gateway shows a “no resource” sent back by the CCM.
The TP pattern works OK because I can call 12347770 (I reach DN 7770).
Anyone?
Vincent
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