[cisco-voip] CCM - weird pilot point problem

[Vincent De Keyzer]

Hello,

 

I have a strange problem with a pilot point that I can reach internally but
not from the outside.

 

DN 7778 is a pilot point (not a hunt pilot) connected to an IVR system.

 

When I dial 7778, the IVR picks up the call and plays the initial greeting.
So far, so good.

 

Then there is a Translation Pattern (used for incoming calls) that maps a
range of 10 external numbers to a range of 10 internal numbers: 1234777X ->
777X.

 

So when I dial from the outside to number 12347778, I should reach the IVR.
But instead I get a fast busy - a "show call history voice" the gateway
shows a "no resource" sent back by the CCM.


The TP pattern works OK because I can call 12347770 (I reach DN 7770).

 

Anyone?

 

Vincent

 

 

 

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