[cisco-voip] Call Handler setup

[Tim Frazee]

What version of callmanager are you running?

 

If you are running 4.1.x, then you can do time-of-day routing in
callmanager. Have a partition that is hot when you want the "after
hours" to be, and CFwdALL to vmail. Then make another partition that is
hot during "business hours" and forward to vmail after your 15 seconds.

 

 

You could also do a CFwdALL on a dummy phone to voice mail, make a
schedule for a call handler, and config it to transfer calls to an
extension during the active part, then forward to greeting on the closed
part.

 

Timothy D. Frazee

Enterprise Engineer

AOS Global Solutions <http://www.aosgs.com/> 

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ortiz, Carlos
Sent: Thursday, September 08, 2005 8:32 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Call Handler setup

 

We were testing call handlers yesterday for after hours setup.  We
basically have a DN 7010 that is receiving the calls and marked it to
forward to voice mail after 15 secs, because during business hours
someone will answer the line.  After going to Unity we set up call
routing to take calls to 7010 to hit the desired call handler.   This is
working fine, but after hours the caller would still be required to wait
15 secs before reaching the after hours greeting.  

 

Is there a better way to do this so that the caller immediately hits the
after hours message?

 

TIA

Carlos

 

 

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