[cisco-voip] Call Handler setup
Ortiz, Carlos
CORTIZ at broward.org
Thu Sep 8 09:32:24 EDT 2005
We were testing call handlers yesterday for after hours setup. We basically have a DN 7010 that is receiving the calls and marked it to forward to voice mail after 15 secs, because during business hours someone will answer the line. After going to Unity we set up call routing to take calls to 7010 to hit the desired call handler. This is working fine, but after hours the caller would still be required to wait 15 secs before reaching the after hours greeting.
Is there a better way to do this so that the caller immediately hits the after hours message?
TIA
Carlos
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