[cisco-voip] 'Redirecting Number IE Delivery' MGCP gateway config question

[Justin Steinberg]

Well,  (information I forgot to provide), the two callmanager clusters
have seperate voicemail systems and I'm thinking that this change will
only affect calls to the PSTN via the MGCP voice gateway (which is the
only way for these two clusters two talk to each other).

The callmanager design for forwarding is fine for calls cfwdall on the
same callmanager cluster/voicemail system.  It's just causing problems
when the redirecting number is being sent to a totally different
callmanager cluster.

We'll see how it works out.

-justin

On 08/09/05, Ryan Ratliff <rratliff at cisco.com> wrote:
> Disabling the Redirecting IE should help alleviate the issue but it may
> not fix it.  In CM if you forward phone A to phone B and a call hits
> the RNA timer on B to voicemail, you will get phone A's greeting.  This
> is just the way CM was designed.
> 
> I'm not sure how the ICT will play into this once you remove the
> Redirecting IE.   I'd say give it a shot and let us know how it works
> out :)
> 
> -Ryan
> On Sep 8, 2005, at 10:57 AM, Justin Steinberg wrote:
> 
> Hello,
> 
> I'm working in a new environment with gateways implemented via MGCP
> and we are experiencing some problems when users are CFWDALL their
> phone.
> 
> The problem occurs when they CFWDALL their phone from CallManager
> Cluster A to a phone on CallManager Cluster B.  The clusters are
> connected via ISDN-PRIs using MGCP gateways.
> 
> When someone calls DN on the phone in Cluster A it forwards and rings
> on the proper phone in cluster B.  However, if it isn't answered it
> goes to a mailbox on Cluster B that is the same as the original DN in
> Cluster A - not the DN that rang in Cluster B.
> 
> Example.
> x2381 in cluster A is fowarded to x1361 in Cluster B.  When someone
> calls x2381 it forwards out via PSTN and rings on Cluster B on x1361.
> However when it fwds no answer to VM on cluster B it reverts to
> mailbox x2381.
> 
> Here is the inbound MGCP setup messge on Cluster B.
> 
> SETUP, pd = 8, callref = 0x0258
> Bearer Capability i = 0x8090, Unknown Bearer Capability
> Channel ID i = 0xE1808381 - Unsupported decode
> Net Specific Fac i = 0x00E1
> Calling Party Number i = '502585XXXX' - Plan: ISDN, Type: National,
> Presentation Allowed, User-provided, not screened
> Called Party Number i = '1361' - Plan: ISDN, Type: National
> Redirecting Number i = '!', 0x008F, '2381'
> 
> 
> When i look at the gateway config on both callmanagers I see that both
> "Redirecting Number IE Delivery - Inbound" and "Redirecting Number IE
> Delivery - Outbound" are checked.  I assume I just need to uncheck
> them, right?
> 
> These gateways are not used for voicemail integration.  Is there any
> reason to leave those settings enabled?
> 
> TIA
> 
> Justin
> 
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