[cisco-voip] How to show who's waiting in que

Fri Sep 9 00:52:54 EDT 2005

if they go to file --> View -- ACD stats --> Skills they will see the number of people int he que and the longest wait time.

Scott

________________________________

From: cisco-voip-bounces at puck.nether.net on behalf of James
Sent: Thu 9/8/2005 3:59 PM
To: CiscosupportUpuck
Subject: [cisco-voip] How to show who's waiting in que

We are running crs 3.5.3 and we want for The agents to be able to see how many callers are in the que
James D. Grace
System Engineer
CCNP CCNA MCSE MCDBA
Digitel Corp.
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