[cisco-voip] Calling another office goes to main greeting insteadof personal greeting

[Ruttman, Peter G.]

I meant, directing Number IE Delivery - Outbound
 
Pete

-----Original Message-----
From: Wes Sisk [mailto:wsisk at cisco.com] 
Sent: Tuesday, September 13, 2005 10:28 AM
To: Ruttman, Peter G.; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Calling another office goes to main greeting
insteadof personal greeting


need a complete call flow to say for certain, but sounds like you may be
allowing 'redirecting IE delivery inbound' on the gateway. if the PSTN
sends any redirecting IE in the SETUP msg through the MGCP gateway, CM
will attempt to send to that mailbox.  You could confirm with 'debug
isdn q931' on the gateway and check callviewer on Unity to see what
voicemailbox it is requesting.
 
if you find you are receiving redirecting IE from PSTN and you are
attempting to route to that voicemailbox, disable 'redirecting IE
delivery inbound' on the gateway endpoint configuration in /ccmadmin.
 
/Wes
-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net]On Behalf Of Ruttman, Peter
G.
Sent: Tuesday, September 13, 2005 10:19 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Calling another office goes to main greeting
insteadof personal greeting



I just cut an office voice gateway to use MGCP instead of H.323 and when
I call certain other offices that have Unity I will get the main
greeting of the person I am calling instead of their personal greeting.
This doesn't happen with all offices that have Unity just some.  Has
anyone experienced this?

Pete 


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