[cisco-voip] Calling another office goes to main greetinginsteadof personal greeting

[Wes Sisk]

Messagethat works if the RDNIS is being provided outbound at the
origination.  RDNIS *CAN* be inserted in the transient network in some cases
(pstn---pbx----router---ccm)

/Wes
-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net]On Behalf Of Ruttman, Peter G.
Sent: Tuesday, September 13, 2005 12:01 PM
To: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Calling another office goes to main
greetinginsteadof personal greeting


I meant, directing Number IE Delivery - Outbound

Pete
  -----Original Message-----
  From: Wes Sisk [mailto:wsisk at cisco.com]
  Sent: Tuesday, September 13, 2005 10:28 AM
  To: Ruttman, Peter G.; cisco-voip at puck.nether.net
  Subject: RE: [cisco-voip] Calling another office goes to main greeting
insteadof personal greeting


  need a complete call flow to say for certain, but sounds like you may be
allowing 'redirecting IE delivery inbound' on the gateway. if the PSTN sends
any redirecting IE in the SETUP msg through the MGCP gateway, CM will
attempt to send to that mailbox.  You could confirm with 'debug isdn q931'
on the gateway and check callviewer on Unity to see what voicemailbox it is
requesting.

  if you find you are receiving redirecting IE from PSTN and you are
attempting to route to that voicemailbox, disable 'redirecting IE delivery
inbound' on the gateway endpoint configuration in /ccmadmin.

  /Wes
  -----Original Message-----
  From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net]On Behalf Of Ruttman, Peter G.
  Sent: Tuesday, September 13, 2005 10:19 AM
  To: cisco-voip at puck.nether.net
  Subject: [cisco-voip] Calling another office goes to main greeting
insteadof personal greeting


  I just cut an office voice gateway to use MGCP instead of H.323 and when I
call certain other offices that have Unity I will get the main greeting of
the person I am calling instead of their personal greeting.  This doesn't
happen with all offices that have Unity just some.  Has anyone experienced
this?

  Pete


  The preceding email message may be confidential or protected by the
attorney-client privilege. It is not intended for transmission to, or
receipt by, any unauthorized persons. If you have received this message in
error, please (i) do not read it, (ii) reply to the sender that you received
the message in error, and (iii) erase or destroy the message. Legal advice
contained in the preceding message is solely for the benefit of the Foley &
Lardner LLP client(s) represented by the Firm in the particular matter that
is the subject of this message, and may not be relied upon by any other
party.


  Internal Revenue Service regulations require that certain types of written
advice include a disclaimer. To the extent the preceding message contains
advice relating to a Federal tax issue, unless expressly stated otherwise
the advice is not intended or written to be used, and it cannot be used by
the recipient or any other taxpayer, for the purpose of avoiding Federal tax
penalties, and was not written to support the promotion or marketing of any
transaction or matter discussed herein.


The preceding email message may be confidential or protected by the
attorney-client privilege. It is not intended for transmission to, or
receipt by, any unauthorized persons. If you have received this message in
error, please (i) do not read it, (ii) reply to the sender that you received
the message in error, and (iii) erase or destroy the message. Legal advice
contained in the preceding message is solely for the benefit of the Foley &
Lardner LLP client(s) represented by the Firm in the particular matter that
is the subject of this message, and may not be relied upon by any other
party.


Internal Revenue Service regulations require that certain types of written
advice include a disclaimer. To the extent the preceding message contains
advice relating to a Federal tax issue, unless expressly stated otherwise
the advice is not intended or written to be used, and it cannot be used by
the recipient or any other taxpayer, for the purpose of avoiding Federal tax
penalties, and was not written to support the promotion or marketing of any
transaction or matter discussed herein.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20050913/9355499d/attachment.html