[cisco-voip] Inbound caller ID

[Hart, Kevin]

Hello all,

 

We recently had Verizon turn on inbound caller ID name on three PRIs. These
are terminated on two WS-X6608 blades in two different 6509 switches.

Normally we run PRI 4ESS as the PRI Protocol Type in the Gateway
configuration and it has been this way for over two years.

 However we were told by Verizon that the switch is actually running NI2. So
I turned on NI2 and sure enough, the Send Calling Name In Facility IE option
became available in the inbound caller ID option under "PRI Protocol Type
Specific Information". After I checked this option and reset the gateway the
caller name started showing up on inbound calls.

 

However...as an added "benefit", we could no longer make outbound calls.
Obviously, this went over real big, so I immediately changed everything
back.

 

Does anyone have any experience with or ideas on this one?

 

Thanks,

Kevin

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