[cisco-voip] Faxing recommendations

[Jon Carnes]

On Wed, 2005-09-28 at 12:45, David Sullivan wrote:
> On 28 Sep 2005 at 9:03, Voll, Scott wrote:
> 
> > 
> > I've been on the phone with my reseller and Cisco SE and I just want a
> > ATA type device that will support 33.6k faxing not 9600.  Fax servers
> > don't really flip the bill as users will have to scan in order to fax.
> > I fix one problem and add a new one.
> > 
> We've gone with a mixture of POTS lines for a few faxes and ATAs for 
> others but have found also found the ATAs less than ideal. the POTS 
> lines double up as emergency telephone points so we'll probably stick 
> with this model for now.
> 
> Has anyone tried any other non-cisco ATAs such as the small Patton 
> smartnodes? They sound better on paper since they support T.38 fax 
> over ip while not being a full size 24 port FXS gateway/router but 
> some real world experience of using these for FAX would be useful.
> 
> David.

Indeed. We use the same set-up.

We've had great luck in getting faxing to work via VoIP but there are
just some Fax machines (G3 super) that will NOT work with a signal from
a VoIP setup.

You can't control the type of Fax machine on the other end of the phone
line, so your best bet is to stay Analog for Faxing (or use a fax
service).

Note: there are some "Fax" machines that now scan/email the documents.
That can really help out if your do go with faxing via VoIP and run into
clients that have Super G3 faxes. You can set those faxes to go out as
scanned/emailed documents.

Good Luck

Jon Carnes
FeatureTel