[cisco-voip] how are abandoned calls generated

[James Grace]

We are running crs 4.0.1  

And we are looking at the abandoned calls and they are not adding up.

We need a better understanding on what are all the action that can cause an
abandoned call in the reports

 

James D. Grace 

CCNP CCNA MCSE MCDBA

Sr. System Engineer / Professional Svc.

Digitel Corporation

 

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