[cisco-voip] IPCC Express + Hunt Groups
Christoph Moormann
cm at netuse.de
Fri Apr 7 10:18:44 EDT 2006
Hi,
i recently made a simple script, which simulates a call waiting queue.
I don't use a CSQ for this script, as this is too complicated for the
end user (no need to discuss this;))
In General this script looks as follows.
Accept Call
Welcome Prompt
Redirect to hunt group
If all members of the hunt group are busy, play waiting prompt + music,
after 30 secs loop and try again.
This works fine, if the redirect points to a single phone. At the moment
i point to a hunt group, the script starts, plays the welcome prompt and
if it reaches the last person in the hunt group and this person is on
the phone, ergo busy, it disconnects the caller.
Has anyone an idea on this?
Best regards
Christoph
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