[cisco-voip] IPCC Express + Hunt Groups

[Wes Sisk]

Your huntpilot is working as defined.  You would need to configure your 
huntpilot with forwardhuntbusy destation= the CTI route point for your 
application.

why not just use Attendant Console call queuing in CM4.1 and later?

/Wes

Christoph Moormann wrote:
> Hi,
> i recently made a simple script, which simulates a call waiting queue.
> I don't use a CSQ for this script, as this is too complicated for the 
> end user (no need to discuss this;))
>
> In General this script looks as follows.
>
> Accept Call
> Welcome Prompt
> Redirect to hunt group
> If all members of the hunt group are busy, play waiting prompt + music, 
> after 30 secs loop and try again.
>
> This works fine, if the redirect points to a single phone. At the moment 
> i point to a hunt group, the script starts, plays the welcome prompt and 
> if it reaches the last person in the hunt group and this person is on 
> the phone, ergo busy, it disconnects the caller.
>
> Has anyone an idea on this?
>
> Best regards
> Christoph
>
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