[cisco-voip] IPCC Express + Hunt Groups

Christoph Moormann cm at netuse.de
Fri Apr 7 10:56:44 EDT 2006


Wes Sisk schrieb:

Hi Wes,
thank you for the fast reply.

> Your huntpilot is working as defined.  You would need to configure your 
> huntpilot with forwardhuntbusy destation= the CTI route point for your 
> application.

This sounds promising, i will look into this after the weekend.

> why not just use Attendant Console call queuing in CM4.1 and later?

We have no Windows workstations and use SunRays. The attendant console, 
as a java application will not run on Sun Solaris?

Running the Attendant Console (AC) on our Citrix farm is also not 
working, as you can only run one AC on one Citrix Server (at certain 
patchlevels).

Best Regards
Christoph




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