[cisco-voip] IPCC Express + Hunt Groups

[Wes Sisk]

Christoph,

You can configure the attendant console hunt group to use phones by DN 
rather than using user/line combination.  with this configuration users 
do not have to login with the client to receive calls.

/Wes

Christoph Moormann wrote:
> Wes Sisk schrieb:
>
> Hi Wes,
> thank you for the fast reply.
>
>> Your huntpilot is working as defined.  You would need to configure 
>> your huntpilot with forwardhuntbusy destation= the CTI route point 
>> for your application.
>
> This sounds promising, i will look into this after the weekend.
>
>> why not just use Attendant Console call queuing in CM4.1 and later?
>
> We have no Windows workstations and use SunRays. The attendant 
> console, as a java application will not run on Sun Solaris?
>
> Running the Attendant Console (AC) on our Citrix farm is also not 
> working, as you can only run one AC on one Citrix Server (at certain 
> patchlevels).
>
> Best Regards
> Christoph