[cisco-voip] Simple Cisco Call Manager Install Question

ash AD commo_ssg_31f at yahoo.com
Sat Apr 8 09:36:15 EDT 2006


Rob,
   
       First, you can upgrade to 4.2(1) from 3.3(5). 
  http://www.cisco.com/en/US/customer/products/sw/voicesw/ps556/prod_bulletin0900aecd8044ab47.html
   
       Verify again that the IIS, WWW and Cisco Database Layer Monitor services are running. Does the machine you are trying to web into the CCM have Java (JME 1.5.xxx) installed. Java standalone installer can be downloaded at http://www.java.com/en/download/help/5000010300.xml
   
       I am sure you have the website right but it should look like this:
  http://[your_ip]/ccmadmin   for pre-4.X CCM versions and
  https://[your_ip]/ccmamdin  for post-4.X CCM versions. Of course your ip can be substituted for hostname with the help of DNS or LMHost file. Good luck.
   
  --Peter  

"Robert A. Bell" <Robert.Bell1 at comcast.net> wrote:
        
            Okay, I’ve been working with Cisco Call Manager Express and Asterisk for a while now.  I had a BRIEF introduction to CallManager over a year ago.  I’m not trying to reload a system and I think I may have screwed up.  I had to get my company to purchase a CM 3.3 and .x upgrade.  I’ve got probably 30 CD/DVDs or more and I’m having problems.
   
  I reinstalled the OS using the hardware detection disk and the disk that it told me to use as part of the install (I have a 7535H Cisco CM BTW).  I wasn’t sure what to do (now I’m thinking this may be my problem), but I installed all the windows updates prior to installing the actual CM load.  Well I eventually installed the CM software, which kind of confused me.  It looked like on the Disk I was installing version 3.5.  I was thinking we purchased an upgrade to 4.2 but, I’ll go back and look at that.  
   
  At any rate, everything installed fine
It asked for several passwords for different things (i.e. SQL SA admin account and more things than I can remember now).  I made all the passwords the same for the time being for simplicity sake.  The install went well, I went to fire up the CCMAdmin webpage and it says no page can be displayed or something like that.
   
  Okay, no problem I thought
IIS must not have started
.no it did and so did the WWW service
.I’m at a loss.  Any ideas would be appreciated.  
   
  I did spend some time researching it on Cisco.com.  They also said the most likely was IIS services not started (not the case here), the next most likely was a virus (highly unlikely in my little lab on a clean load).  And I don’t remember now what the rest was, but that’s where I’m at now.  
   
  Any thoughts are most welcome.
   
  B.

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