[cisco-voip] Simple Cisco Call Manager Install Question

[Wes Sisk]

Robert,

I saw this problem with CM3.3(3) installs and some of the later OS  
versions.
Safest approach is to:
1. install OS
2. install minimum necessary patches as described in CM Version X  
install docs
3. install CM
4. install rest of OS patches

If your final destination ins CM 4.1(2) or 4.2(1) you really would  
come out better installing that version first thing.

Minimum OS requirements:
3.3(5) - 2000.2.7 http://www.cisco.com/univercd/cc/td/doc/product/ 
voice/c_callmg/3_3/install/instcall/cm335ins.htm#wp374042
4.2(1) - is on new product hold an only came out a few weeks ago, but  
the minimum version is 2000.4.2sr2
http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/4_2/ 
install/instcall/cm421ins.htm#wp473584

/Wes


On Apr 8, 2006, at 7:23 AM, Robert A. Bell wrote:

Okay, I’ve been working with Cisco Call Manager Express and Asterisk  
for a while now.  I had a BRIEF introduction to CallManager over a  
year ago.  I’m not trying to reload a system and I think I may have  
screwed up.  I had to get my company to purchase a CM 3.3 and .x  
upgrade.  I’ve got probably 30 CD/DVDs or more and I’m having problems.



I reinstalled the OS using the hardware detection disk and the disk  
that it told me to use as part of the install (I have a 7535H Cisco  
CM BTW).  I wasn’t sure what to do (now I’m thinking this may be my  
problem), but I installed all the windows updates prior to installing  
the actual CM load.  Well I eventually installed the CM software,  
which kind of confused me.  It looked like on the Disk I was  
installing version 3.5.  I was thinking we purchased an upgrade to  
4.2 but, I’ll go back and look at that.



At any rate, everything installed fine…It asked for several passwords  
for different things (i.e. SQL SA admin account and more things than  
I can remember now).  I made all the passwords the same for the time  
being for simplicity sake.  The install went well, I went to fire up  
the CCMAdmin webpage and it says no page can be displayed or  
something like that.



Okay, no problem I thought…IIS must not have started….no it did and  
so did the WWW service….I’m at a loss.  Any ideas would be appreciated.



I did spend some time researching it on Cisco.com.  They also said  
the most likely was IIS services not started (not the case here), the  
next most likely was a virus (highly unlikely in my little lab on a  
clean load).  And I don’t remember now what the rest was, but that’s  
where I’m at now.



Any thoughts are most welcome.



B.

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