[cisco-voip] FW: Cisco 7960 & CallManager Express

Wes Sisk wsisk at cisco.com
Sat Apr 8 10:32:56 EDT 2006


does CME instruct the phone to 'starttone, tone=xx(dialtone)'?   
should show up in CME debugs or definitely in ethereal capture.

only other missing link might be that after we implemented locales  
(tones specific to regions of the world) the phones download 7960- 
tones.xml to find out what tone should be used.

Example for united states from C:\Program Files\Cisco\TFTPPath 
\United_States on a CM server:

<tones>
<tone c1="30831" i1="-2032" c2="30467" i2="-1104" d="2" t="ringing">
<part m="on" t="2000"/>
<part m="off" t="4000"/>
<repeat c="65535"/>
</tone>
<tone c1="30467" i1="-1104" c2="28959" i2="-1404" d="2" t="reorder">
<part m="on" t="250"/>
<part m="off" t="250"/>
<repeat c="65535"/>
</tone>
<tone c1="30467" i1="-1104" c2="28959" i2="-1404" d="2" t="busy">
<part m="on" t="500"/>
<part m="off" t="500"/>
<repeat c="65535"/>
</tone>
<tone c1="30743" i1="-1384" c2="29780" i2="-1252" d="2" t="odial">
<part m="on" t="65535"/>
<repeat c="65535"/>
</tone>
<tone c1="30831" i1="-2032" c2="31538" i2="-814" d="2" t="idial">
<part m="on" t="65535"/>
<repeat c="65535"/>
</tone>
</tones>


On Apr 8, 2006, at 8:49 AM, Robert A. Bell wrote:

Actually, I’ve went and found a XMLDefault.cfn.xml on Cisco’s  
website.  I’m not sure how I should edit it.  Once I’ve placed it on  
the TFTP server, the phone went through the boot process.  Seems like  
it registered to Cisco CallManager Express, but doesn’t get dial- 
tone.  It detectsthe phone going on hook, off hook, speakerphone, etc… 
but it won’t receive or places calls, no dialtone, etc…



-----Original Message-----
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip- 
bounces at puck.nether.net] On Behalf Of Robert A. Bell
Sent: Saturday, April 08, 2006 7:45 AM
To: 'Scott O'Donnell'; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] FW: Cisco 7960 & CallManager Express



Late and breaking news….I’m partly an idiot….



When I originally posted this I had created a new subnet to play in  
so I could be sure what config was working / not working.  I mistyped  
the option 150 ip address in dhcp.



Not that fixing that has made anything work.  Although, I’m back to a  
different error I had earlier that I thought was a fluke.  The error  
on the phone is:

“TFTP File not found.”  And it quickly flashes that every few seconds  
(I assume it is retrying).  Here are some helpful sections of my  
current configuration:



ip dhcp pool Wireless

    network 192.168.1.0 255.255.255.0

    dns-server 192.168.10.1

    default-router 192.168.1.1

    option 150 ip 192.168.255.165



!

tftp-server flash:P00405000700.bin                       Although  
this is currently not the TFTP server.  I’m running windows with all  
the files (i.e. .SBN,

tftp-server  
flash:P00307020200.bin                       .LOAD, .SB2, .BIN)

!





Nothing logs on the windows TFTP server, however this is what I have  
from the TFTP debug events:



10w0d: TFTP: Looking for CTLSEP003094C35214.tlv

10w0d: TFTP: Looking for SEP003094C35214.cnf.xml

10w0d: TFTP: Looking for SIP003094C35214.cnf

10w0d: TFTP: Looking for MGC003094C35214.cnf

10w0d: TFTP: Looking for XMLDefault.cnf.xml

10w0d: TFTP: Opened system:/its/XMLDefault.cnf.xml, fd 0, size 595  
for process 1

27

10w0d: TFTP: Finished system:/its/XMLDefault.cnf.xml, time 00:00:00  
for process

127

10w0d: TFTP: Looking for P00307020200.loads

10w0d: TFTP: Looking for P00307020200.sbn



Now I should have the bottom two files on the TFTP server, but I have  
no idea what the rest of those files are that it is looking for,  
where to get them or how to create them.  Any advice?



-----Original Message-----
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip- 
bounces at puck.nether.net] On Behalf Of Scott O'Donnell
Sent: Thursday, April 06, 2006 8:29 PM
To: Robert A. Bell; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] FW: Cisco 7960 & CallManager Express



Robert,



If memory serves me, I ran into this about 6 months ago.

The phone I had was upgraded on a regular CM using a digitally signed  
phone load.

Once the phone is upgraded to a signed load, it always needs signed  
loads (I think)



You should have another file with the same name but a .sbn (I think)  
as the one you are trying to load.

You can load it onto the CME flash and see if it takes it.

You can also do a "debug tftp events" and check to see if the phone  
is requesting a firmware file with a .sbn extension.



I remember talking to TAC about this. There not always right, but  
that's how it was explained to me.



Scott





From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip- 
bounces at puck.nether.net] On Behalf Of Robert A. Bell
Sent: Thursday, April 06, 2006 6:36 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] FW: Cisco 7960 & CallManager Express

Okay simple question. I’ve never ran into this before and my google  
searches are leaving me a bit confused.  I just picked up a 7960 IP  
Phone off of ebay.  It apparently has some newer software load than  
I’m familiar with.  It has some universal application loader that  
appears at the top of the display.  I’m trying to load the phone like  
I do using all my other phone.  An example config is:



!

ephone-dn  5  dual-line

  number 5105

  label 5105

  description 5105

  name 5105

!

ephone  5

  mac-address 0030.943c.5214

  type 7960

  button  1:5



But when the phone boots it says that the TFTP times out.  I have no  
other problems with my other phones.  They are 7910s.  This is my  
only 7960, but I have the firmware loaded into the routers:



tftp-server flash:P00307020200.bin



telephony-service

  load 7960-7940 P00307020200



Just like I do for the 7910s.  I’m gathering this is a new SIP  
version that includes the universal application loader.  I just want  
to use the phone…Would like it to be as simple as possible, but the  
information is confusing online.



B.

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