[cisco-voip] CallManager Problem - Make outside call

[Kevin Thorngren]

Hi Alan,

I am assuming the "Primary Rate ISDN software, Version 1.1." is  
referring to a data PRI interface.  The enacp ppp command won't work on  
this interface as it is a voice interface.  It sounds like the problem  
is that serial 1/0:15 needs to have the following command to bind the  
layer 3 to CCM:

isdn bind-l3 ccm-manager

If this doesn't help, maybe you can post your router config.

Kevin
On Apr 12, 2006, at 10:53 PM, Alan Su wrote:

> Dear Kevin,
>  
> I found that my ISDN layer 2 status stock in "TEI_ASSIGNED" &  
> "AWAITING_ESTABLISHMENT". But the MGCP packet and registration with  
> CCM looks normal.
> I also found that in the router "sh ver", there is no "Primary Rate  
> ISDN software, Version 1.1."
> and I can't use "encapsulation ppp" in serial1/0:15, it shows  
> "%Hardware does not support ISDN data calls; encapsulation not set."
> My router platform is Cisco 3745 (R7000) processor (revision 2.0),  
> below is the "sh ver":
> ----------------------------------------------------------------------- 
> -------------------------------------------------------
> Cisco 3745 (R7000) processor (revision 2.0) with 112640K/18432K bytes  
> of memory.
> Processor board ID JMX0630K5DB
> R7000 CPU at 350MHz, Implementation 39, Rev 3.3, 256KB L2, 2048KB L3  
> Cache
> 2 FastEthernet interfaces
> 24 Serial interfaces
> 1 Serial(sync/async) interface
> 1 Channelized E1/PRI port
> DRAM configuration is 64 bits wide with parity disabled.
> 151K bytes of NVRAM.
> 31296K bytes of ATA System CompactFlash (Read/Write)
> ----------------------------------------------------------------------- 
> -------------------------------------------------------
> Do I miss any hardware module for voice function ? Thanks so much for  
> your help.
>  
>  
> Regards,
>  
> Alan
>  
> 2006/4/12, Kevin Thorngren <kthorngr at cisco.com>: Hi Alan,
>>
>> Does the MGCP GW show registered in CCMAdmin?
>>
>> Is the voice port on the GW up?
>>
>>  Does "show isdn stat" show "multiple_frame_established"?
>>
>> Does the CSS of the phone contain the Partition that the Route Pattern
>> is in?
>>
>> You can use "debug mgcp packet" to see if CCM is sending the call via
>> MGCP to the GW.
>>
>> Kevin
>>
>> On Apr 11, 2006, at 12:55 PM, Alan Su wrote:
>>
>> > Hi Kevin,
>> >
>> > I tried all those different pattern, but still can't get any  
>> response
>> > (even the outside dial tone). and I use debug isdn q.921/q.931/event
>> > but no see anything in my voice gateway. is it possible that i wrong
>> > configure in gateway ? how can I verify is there any signal really
>> > comes from CCM to my MGCP gateway? Thanks a lot ~
>> >
>> >
>> > Regards,
>> >
>> > Alan
>> >
>> >
>> > 2006/4/12, Kevin Thorngren <kthorngr at cisco.com>: Hi Alan,
>> >>
>> >> I had a typo below.In the US we would dial 011 for international
>> >> patterns.My below example should have had 9.011!.The "!" allows
>> >> users to keep dialing digits until the interdigit timeout timer
>> >> expires
>> >> (15 seconds).You could use the following two patterns:
>> >>
>> >> 9.!
>> >> 9.!#
>> >>
>> >> The "#" allows the users to terminate the dialing with a #.Point
>> >> both
>> >> Route Patterns to the same GW or RL.
>> >>
>> >> Once CCM determines the call is an outside call then it will play
>> >> outside dialtone.If you don't have any internal patterns that begin
>>  >> with 9 then the users should hear outside dialtone after the 9 is
>> >> dialed.The "!" allows them to continue dialing.In the first
>> >> pattern
>> >> CCM will wait 15 seconds after the last digit (interdigit timeout)
>> >> before extending the call.The second pattern allows the user to
>> >> terminate the dialing with a # and CCM will extend the call right
>> >> away.
>> >>
>> >> Here is an example of the UK numbering plan.
>> >> http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/
>> >> products_tech_note09186a008028af3a.shtml
>> >>
>> >> Kevin
>> >>
>> >> On Apr 11, 2006, at 11:42 AM, Alan Su wrote:
>> >>
>> >> > Hi Kelvin,
>> >> >
>> >> > Thanks a lot, I'll study those valuable documents you share with  
>> me.
>> >> > Regarding the dialing pattern, I also have below questions:
>> >> > 1. What if I'm in out of US ? Do I still can use @ for typical  
>> north
>> >> > American dial plan ?
>> >> >
>> >> > 2. Can user only dial one digit (ex:9), and after hearing the  
>> dial
>> >> > tone then begin to dial the outside number? In this case, I can't
>> >> set
>> >> > the full pattern in my route pattern, how should I configure it ?
>> >> >
>> >> > Many many thanks for your help.
>> >> >
>> >> >
>> >>  > Regards,
>> >> >
>> >> > Alan
>> >> >
>> >> >
>> >> > 2006/4/11, Kevin Thorngren <kthorngr at cisco.com >: Hi Alan,
>> >> >>
>> >> >> The 9. pattern needs to match the full pattern you are  
>> using.Some
>> >> >> examples are:
>> >> >>
>> >> >>9.@ - typical north American dial plan macro that matches local,
>> >> ld
>> >> >> and
>> >> >> international patterns.
>> >> >> 9.[2-9]XXXXXX - More specific pattern for local 7 digit dialing
>> >> >> 9.1[2-9]XX[2-9]XXXXXX - More specific pattern for LD dialing
>> >> >> 9.011T - More specifc pattern for international dialing
>> >> >>
>> >> >> The CCM will need to match the full pattern dialed from the  
>> phone
>> >> >> before extending the call to the GW.With 9. the GW is receiving  
>> a
>> >> >> blank dialed number (assuming you are doing pre-dot  
>> discard).Also
>> >> >> you
>> >> >> will want to select the option for outside dialtone.The below  
>> links
>> >> >> should help describe this.
>> >> >>
>> >> >> http://www.cisco.com/en/US/products/sw/voicesw/ps556/
>> >> >> products_tech_note09186a0080094b2a.shtml
>> >> >>
>> >> >> http://www.cisco.com/en/US/products/sw/voicesw/ps556/
>> >> >> products_tech_note09186a00800945b9.shtml
>> >> >>
>> >> >> http://www.cisco.com/en/US/products/sw/voicesw/ps556/
>> >> >> products_administration_guide_chapter09186a00803edabe.html
>> >> >>
>> >> >> http://www.cisco.com/en/US/products/sw/voicesw/ps556/
>> >> >> products_administration_guide_chapter09186a00803ed685.html
>> >> >>
>> >> >> HTH,
>> >> >> Kevin
>> >> >> On Apr 11, 2006, at 7:47 AM, Alan Su wrote:
>> >> >>
>> >> >> > Dear All,
>> >> >> >
>> >> >>> My IPT architecture is: CCM(4.02) + Voice Gateway(3745 runing
>> >> MGCP
>> >> >> w/
>> >> >> > E1 PRI trunk to PSTN).
>> >> >> > I already configured the MGCP and ccm-manager option in the  
>> voice
>> >> >> > gateway, and it's registered to CM without any problem.
>> >> >> > I also made the gateway configuratio in CCM to this router.
>> >> >> >
>> >> >> > Right now my problem is, I don't know how to setup the route
>> >> pattern
>> >> >> > to allow IP Phone to make outside call.
>> >> >> > My idea is, when user dial "9", the phone will provide an  
>> outside
>> >> >> dial
>> >> >> > tone and user can directly dial the PSTN phone number to
>> >> complete a
>> >> >> > call (just like the old fashion way). But when I configure the
>> >> route
>> >> >> > pattern "9." and set the S1/DS1-0 at VGW to be the gateway,  
>> there is
>> >> >> > nothing but a "Bad Address".
>> >> >> >
>> >> >> > Does anyone know how to find the reference document for the
>> >> >> > configuration or how to fix this problem? I did lots of search
>> >> but
>> >> >> > nothing found. Any comment would be very grateful. Thanks a  
>> lot ~
>> >> >> >
>> >> >> >
>> >> >> > Regards,
>> >> >> >
>> >> >> > Alan
>> >> >> >  
>> <VGW-Config.txt>_______________________________________________
>> >> >> > cisco-voip mailing list
>> >> >> > cisco-voip at puck.nether.net
>> >> >> > https://puck.nether.net/mailman/listinfo/cisco-voip
>> >> >>
>> >>
>>
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