[cisco-voip] CallManager Problem - Make outside call

[Alan Su]

Dear Kevin,

I found that my ISDN layer 2 status stock in "TEI_ASSIGNED" &
"AWAITING_ESTABLISHMENT". But the MGCP packet and registration with CCM
looks normal.
I also found that in the router "sh ver", there is no "Primary Rate ISDN
software, Version 1.1."
and I can't use "encapsulation ppp" in serial1/0:15, it shows "%Hardware
does not support ISDN data calls; encapsulation not set."
My router platform is Cisco 3745 (R7000) processor (revision 2.0), below is
the "sh ver":
------------------------------------------------------------------------------------------------------------------------------
Cisco 3745 (R7000) processor (revision 2.0) with 112640K/18432K bytes of
memory.
Processor board ID JMX0630K5DB
R7000 CPU at 350MHz, Implementation 39, Rev 3.3, 256KB L2, 2048KB L3 Cache
2 FastEthernet interfaces
24 Serial interfaces
1 Serial(sync/async) interface
1 Channelized E1/PRI port
DRAM configuration is 64 bits wide with parity disabled.
151K bytes of NVRAM.
31296K bytes of ATA System CompactFlash (Read/Write)
------------------------------------------------------------------------------------------------------------------------------
Do I miss any hardware module for voice function ? Thanks so much for your
help.


Regards,

Alan

2006/4/12, Kevin Thorngren <kthorngr at cisco.com>:
>
> Hi Alan,
>
> Does the MGCP GW show registered in CCMAdmin?
>
> Is the voice port on the GW up?
>
> Does "show isdn stat" show "multiple_frame_established"?
>
> Does the CSS of the phone contain the Partition that the Route Pattern
> is in?
>
> You can use "debug mgcp packet" to see if CCM is sending the call via
> MGCP to the GW.
>
> Kevin
>
> On Apr 11, 2006, at 12:55 PM, Alan Su wrote:
>
> > Hi Kevin,
> >
> > I tried all those different pattern, but still can't get any response
> > (even the outside dial tone). and I use debug isdn q.921/q.931/event
> > but no see anything in my voice gateway. is it possible that i wrong
> > configure in gateway ? how can I verify is there any signal really
> > comes from CCM to my MGCP gateway? Thanks a lot ~
> >
> >
> > Regards,
> >
> > Alan
> >
> >
> > 2006/4/12, Kevin Thorngren <kthorngr at cisco.com>: Hi Alan,
> >>
> >> I had a typo below.In the US we would dial 011 for international
> >> patterns.My below example should have had 9.011!.The "!" allows
> >> users to keep dialing digits until the interdigit timeout timer
> >> expires
> >> (15 seconds).You could use the following two patterns:
> >>
> >> 9.!
> >> 9.!#
> >>
> >> The "#" allows the users to terminate the dialing with a #.Point
> >> both
> >> Route Patterns to the same GW or RL.
> >>
> >> Once CCM determines the call is an outside call then it will play
> >> outside dialtone.If you don't have any internal patterns that begin
> >> with 9 then the users should hear outside dialtone after the 9 is
> >> dialed.The "!" allows them to continue dialing.In the first
> >> pattern
> >> CCM will wait 15 seconds after the last digit (interdigit timeout)
> >> before extending the call.The second pattern allows the user to
> >> terminate the dialing with a # and CCM will extend the call right
> >> away.
> >>
> >> Here is an example of the UK numbering plan.
> >> http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/
> >> products_tech_note09186a008028af3a.shtml
> >>
> >> Kevin
> >>
> >> On Apr 11, 2006, at 11:42 AM, Alan Su wrote:
> >>
> >> > Hi Kelvin,
> >> >
> >> > Thanks a lot, I'll study those valuable documents you share with me.
> >> > Regarding the dialing pattern, I also have below questions:
> >> > 1. What if I'm in out of US ? Do I still can use @ for typical north
> >> > American dial plan ?
> >> >
> >> > 2. Can user only dial one digit (ex:9), and after hearing the dial
> >> > tone then begin to dial the outside number? In this case, I can't
> >> set
> >> > the full pattern in my route pattern, how should I configure it ?
> >> >
> >> > Many many thanks for your help.
> >> >
> >> >
> >>  > Regards,
> >> >
> >> > Alan
> >> >
> >> >
> >> > 2006/4/11, Kevin Thorngren <kthorngr at cisco.com>: Hi Alan,
> >> >>
> >> >> The 9. pattern needs to match the full pattern you are using.Some
> >> >> examples are:
> >> >>
> >> >>9.@ - typical north American dial plan macro that matches local,
> >> ld
> >> >> and
> >> >> international patterns.
> >> >> 9.[2-9]XXXXXX - More specific pattern for local 7 digit dialing
> >> >> 9.1[2-9]XX[2-9]XXXXXX - More specific pattern for LD dialing
> >> >> 9.011T - More specifc pattern for international dialing
> >> >>
> >> >> The CCM will need to match the full pattern dialed from the phone
> >> >> before extending the call to the GW.With 9. the GW is receiving a
> >> >> blank dialed number (assuming you are doing pre-dot discard).Also
> >> >> you
> >> >> will want to select the option for outside dialtone.The below links
> >> >> should help describe this.
> >> >>
> >> >> http://www.cisco.com/en/US/products/sw/voicesw/ps556/
> >> >> products_tech_note09186a0080094b2a.shtml
> >> >>
> >> >> http://www.cisco.com/en/US/products/sw/voicesw/ps556/
> >> >> products_tech_note09186a00800945b9.shtml
> >> >>
> >> >> http://www.cisco.com/en/US/products/sw/voicesw/ps556/
> >> >> products_administration_guide_chapter09186a00803edabe.html
> >> >>
> >> >> http://www.cisco.com/en/US/products/sw/voicesw/ps556/
> >> >> products_administration_guide_chapter09186a00803ed685.html
> >> >>
> >> >> HTH,
> >> >> Kevin
> >> >> On Apr 11, 2006, at 7:47 AM, Alan Su wrote:
> >> >>
> >> >> > Dear All,
> >> >> >
> >> >>> My IPT architecture is: CCM(4.02) + Voice Gateway(3745 runing
> >> MGCP
> >> >> w/
> >> >> > E1 PRI trunk to PSTN).
> >> >> > I already configured the MGCP and ccm-manager option in the voice
> >> >> > gateway, and it's registered to CM without any problem.
> >> >> > I also made the gateway configuratio in CCM to this router.
> >> >> >
> >> >> > Right now my problem is, I don't know how to setup the route
> >> pattern
> >> >> > to allow IP Phone to make outside call.
> >> >> > My idea is, when user dial "9", the phone will provide an outside
> >> >> dial
> >> >> > tone and user can directly dial the PSTN phone number to
> >> complete a
> >> >> > call (just like the old fashion way). But when I configure the
> >> route
> >> >> > pattern "9." and set the S1/DS1-0 at VGW to be the gateway, there is
> >> >> > nothing but a "Bad Address".
> >> >> >
> >> >> > Does anyone know how to find the reference document for the
> >> >> > configuration or how to fix this problem? I did lots of search
> >> but
> >> >> > nothing found. Any comment would be very grateful. Thanks a lot ~
> >> >> >
> >> >> >
> >> >> > Regards,
> >> >> >
> >> >> > Alan
> >> >> > <VGW-Config.txt>_______________________________________________
> >> >> > cisco-voip mailing list
> >> >> > cisco-voip at puck.nether.net
> >> >> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >> >>
> >>
>
>
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