[cisco-voip] CallManager Problem - Make outside call

Matt Slaga (US) Matt.Slaga at us.didata.com
Thu Apr 13 07:57:49 EDT 2006


Under the Controller e1 1/0, try adding "framing NO-CRC4".

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Alan Su
Sent: Thursday, April 13, 2006 7:48 AM
To: Kevin Thorngren
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CallManager Problem - Make outside call


Hi Kevin,
 
I already put the command in s1/0:15 interface but it didn't work.
Attached is the configuration and other information of this router which
include:
sh ver
sh run
sh controllers e1 1/0
sh int s1/0:15
sh voice port summary 
sh isdn status
debug isdn q921
sh ccm-manager
 
Thanks a lot for your great help.
 
 
Regards,
 
Alan
 
2006/4/13, Kevin Thorngren <kthorngr at cisco.com>: 

	Hi Alan,
	
	I am assuming the "Primary Rate ISDN software, Version 1.1." is
	referring to a data PRI interface.  The enacp ppp command won't
work on 
	this interface as it is a voice interface.  It sounds like the
problem
	is that serial 1/0:15 needs to have the following command to
bind the
	layer 3 to CCM:
	
	isdn bind-l3 ccm-manager
	
	If this doesn't help, maybe you can post your router config. 
	
	Kevin
	On Apr 12, 2006, at 10:53 PM, Alan Su wrote:
	
	> Dear Kevin,
	> 
	> I found that my ISDN layer 2 status stock in "TEI_ASSIGNED" &
	> "AWAITING_ESTABLISHMENT". But the MGCP packet and registration
with 
	> CCM looks normal.
	> I also found that in the router "sh ver", there is no "Primary
Rate
	> ISDN software, Version 1.1."
	> and I can't use "encapsulation ppp" in serial1/0:15, it shows 
	> "%Hardware does not support ISDN data calls; encapsulation not
set."
	> My router platform is Cisco 3745 (R7000) processor (revision
2.0),
	> below is the "sh ver":
	>
----------------------------------------------------------------------- 
	> -------------------------------------------------------
	> Cisco 3745 (R7000) processor (revision 2.0) with
112640K/18432K bytes
	> of memory.
	> Processor board ID JMX0630K5DB
	> R7000 CPU at 350MHz, Implementation 39, Rev 3.3, 256KB L2,
2048KB L3
	> Cache
	> 2 FastEthernet interfaces
	> 24 Serial interfaces
	> 1 Serial(sync/async) interface
	> 1 Channelized E1/PRI port
	> DRAM configuration is 64 bits wide with parity disabled. 
	> 151K bytes of NVRAM.
	> 31296K bytes of ATA System CompactFlash (Read/Write)
	>
-----------------------------------------------------------------------
	> ------------------------------------------------------- 
	> Do I miss any hardware module for voice function ? Thanks so
much for
	> your help.
	> 
	> 
	> Regards,
	> 
	> Alan
	> 
	> 2006/4/12, Kevin Thorngren < kthorngr at cisco.com
<mailto:kthorngr at cisco.com> >: Hi Alan,
	>>
	>> Does the MGCP GW show registered in CCMAdmin?
	>>
	>> Is the voice port on the GW up?
	>>
	>>  Does "show isdn stat" show "multiple_frame_established"? 
	>>
	>> Does the CSS of the phone contain the Partition that the
Route Pattern
	>> is in?
	>>
	>> You can use "debug mgcp packet" to see if CCM is sending the
call via
	>> MGCP to the GW.
	>>
	>> Kevin
	>>
	>> On Apr 11, 2006, at 12:55 PM, Alan Su wrote:
	>>
	>> > Hi Kevin,
	>> >
	>> > I tried all those different pattern, but still can't get
any 
	>> response
	>> > (even the outside dial tone). and I use debug isdn
q.921/q.931/event
	>> > but no see anything in my voice gateway. is it possible
that i wrong
	>> > configure in gateway ? how can I verify is there any signal
really 
	>> > comes from CCM to my MGCP gateway? Thanks a lot ~
	>> >
	>> >
	>> > Regards,
	>> >
	>> > Alan
	>> >
	>> >
	>> > 2006/4/12, Kevin Thorngren < kthorngr at cisco.com>: Hi Alan,
	>> >>
	>> >> I had a typo below.In the US we would dial 011 for
international
	>> >> patterns.My below example should have had 9.011!.The "!"
allows
	>> >> users to keep dialing digits until the interdigit timeout
timer
	>> >> expires
	>> >> (15 seconds).You could use the following two patterns: 
	>> >>
	>> >> 9.!
	>> >> 9.!#
	>> >>
	>> >> The "#" allows the users to terminate the dialing with a
#.Point
	>> >> both
	>> >> Route Patterns to the same GW or RL. 
	>> >>
	>> >> Once CCM determines the call is an outside call then it
will play
	>> >> outside dialtone.If you don't have any internal patterns
that begin
	>>  >> with 9 then the users should hear outside dialtone after
the 9 is 
	>> >> dialed.The "!" allows them to continue dialing.In the
first
	>> >> pattern
	>> >> CCM will wait 15 seconds after the last digit (interdigit
timeout)
	>> >> before extending the call.The second pattern allows the
user to
	>> >> terminate the dialing with a # and CCM will extend the
call right
	>> >> away.
	>> >>
	>> >> Here is an example of the UK numbering plan. 
	>> >>
http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/
	>> >> products_tech_note09186a008028af3a.shtml 
	>> >>
	>> >> Kevin
	>> >>
	>> >> On Apr 11, 2006, at 11:42 AM, Alan Su wrote:
	>> >>
	>> >> > Hi Kelvin,
	>> >> >
	>> >> > Thanks a lot, I'll study those valuable documents you
share with
	>> me.
	>> >> > Regarding the dialing pattern, I also have below
questions:
	>> >> > 1. What if I'm in out of US ? Do I still can use @ for
typical 
	>> north
	>> >> > American dial plan ?
	>> >> >
	>> >> > 2. Can user only dial one digit (ex:9), and after
hearing the
	>> dial
	>> >> > tone then begin to dial the outside number? In this
case, I can't 
	>> >> set
	>> >> > the full pattern in my route pattern, how should I
configure it ?
	>> >> >
	>> >> > Many many thanks for your help.
	>> >> > 
	>> >> >
	>> >>> Regards,
	>> >> >
	>> >> > Alan
	>> >> >
	>> >> >
	>> >> > 2006/4/11, Kevin Thorngren < kthorngr at cisco.com >: Hi
Alan,
	>> >> >>
	>> >> >> The 9. pattern needs to match the full pattern you are
	>> using.Some
	>> >> >> examples are: 
	>> >> >>
	>> >> >>9.@ - typical north American dial plan macro that
matches local,
	>> >> ld
	>> >> >> and
	>> >> >> international patterns. 
	>> >> >> 9.[2-9]XXXXXX - More specific pattern for local 7 digit
dialing
	>> >> >> 9.1[2-9]XX[2-9]XXXXXX - More specific pattern for LD
dialing
	>> >> >> 9.011T - More specifc pattern for international dialing
	>> >> >>
	>> >> >> The CCM will need to match the full pattern dialed from
the
	>> phone
	>> >> >> before extending the call to the GW.With 9. the GW is
receiving
	>> a
	>> >> >> blank dialed number (assuming you are doing pre-dot
	>> discard).Also
	>> >> >> you
	>> >> >> will want to select the option for outside dialtone.The
below
	>> links
	>> >> >> should help describe this.
	>> >> >>
	>> >> >> http://www.cisco.com/en/US/products/sw/voicesw/ps556/ 
	>> >> >> products_tech_note09186a0080094b2a.shtml
	>> >> >>
	>> >> >> http://www.cisco.com/en/US/products/sw/voicesw/ps556/ 
	>> >> >> products_tech_note09186a00800945b9.shtml
	>> >> >>
	>> >> >> http://www.cisco.com/en/US/products/sw/voicesw/ps556/ 
	>> >> >>
products_administration_guide_chapter09186a00803edabe.html
	>> >> >>
	>> >> >> http://www.cisco.com/en/US/products/sw/voicesw/ps556/ 
	>> >> >>
products_administration_guide_chapter09186a00803ed685.html
	>> >> >>
	>> >> >> HTH,
	>> >> >> Kevin
	>> >> >> On Apr 11, 2006, at 7:47 AM, Alan Su wrote: 
	>> >> >>
	>> >> >> > Dear All,
	>> >> >> >
	>> >> >>> My IPT architecture is: CCM(4.02) + Voice Gateway(3745
runing
	>> >> MGCP 
	>> >> >> w/
	>> >> >> > E1 PRI trunk to PSTN).
	>> >> >> > I already configured the MGCP and ccm-manager option
in the
	>> voice
	>> >> >> > gateway, and it's registered to CM without any
problem. 
	>> >> >> > I also made the gateway configuratio in CCM to this
router.
	>> >> >> >
	>> >> >> > Right now my problem is, I don't know how to setup
the route 
	>> >> pattern
	>> >> >> > to allow IP Phone to make outside call.
	>> >> >> > My idea is, when user dial "9", the phone will
provide an
	>> outside 
	>> >> >> dial
	>> >> >> > tone and user can directly dial the PSTN phone number
to
	>> >> complete a
	>> >> >> > call (just like the old fashion way). But when I
configure the 
	>> >> route
	>> >> >> > pattern "9." and set the S1/DS1-0 at VGW to be the
gateway,
	>> there is
	>> >> >> > nothing but a "Bad Address". 
	>> >> >> >
	>> >> >> > Does anyone know how to find the reference document
for the
	>> >> >> > configuration or how to fix this problem? I did lots
of search 
	>> >> but
	>> >> >> > nothing found. Any comment would be very grateful.
Thanks a
	>> lot ~
	>> >> >> >
	>> >> >> >
	>> >> >> > Regards, 
	>> >> >> >
	>> >> >> > Alan
	>> >> >> >
	>>
<VGW-Config.txt>_______________________________________________
	>> >> >> > cisco-voip mailing list 
	>> >> >> > cisco-voip at puck.nether.net
	>> >> >> > https://puck.nether.net/mailman/listinfo/cisco-voip 
	>> >> >>
	>> >>
	>>
	
	





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