[cisco-voip] CallManager Problem - Make outside call

[Alan Su]

Hi Matt,

After the framing changed, the e1 1/0 is down.

HK-VGW#sh controllers e1 1/0
E1 1/0 is down.
  Applique type is Channelized E1 - balanced
  Receiver has remote alarm.
  alarm-trigger is not set
  Version info Firmware: 20050620, FPGA: 16, spm_count = 0
  Framing is NO-CRC4, Line Code is HDB3, Clock Source is Line.
  CRC Threshold is 320. Reported from firmware  is 320.
  Data in current interval (5 seconds elapsed):
     0 Line Code Violations, 0 Path Code Violations
     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 5 Unavail Secs



Regards/Alan


2006/4/13, Matt Slaga (US) <Matt.Slaga at us.didata.com>:
>
>  Under the Controller e1 1/0, try adding "framing NO-CRC4".
>
>  ------------------------------
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Alan Su
> *Sent:* Thursday, April 13, 2006 7:48 AM
> *To:* Kevin Thorngren
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] CallManager Problem - Make outside call
>
>
>  Hi Kevin,
>
> I already put the command in s1/0:15 interface but it didn't work.
> Attached is the configuration and other information of this router which
> include:
> sh ver
> sh run
> sh controllers e1 1/0
> sh int s1/0:15
> sh voice port summary
> sh isdn status
> debug isdn q921
> sh ccm-manager
>
> Thanks a lot for your great help.
>
>
> Regards,
>
> Alan
>
> 2006/4/13, Kevin Thorngren <kthorngr at cisco.com>:
> >
> > Hi Alan,
> >
> > I am assuming the "Primary Rate ISDN software, Version 1.1." is
> > referring to a data PRI interface.  The enacp ppp command won't work on
> > this interface as it is a voice interface.  It sounds like the problem
> > is that serial 1/0:15 needs to have the following command to bind the
> > layer 3 to CCM:
> >
> > isdn bind-l3 ccm-manager
> >
> > If this doesn't help, maybe you can post your router config.
> >
> > Kevin
> > On Apr 12, 2006, at 10:53 PM, Alan Su wrote:
> >
> > > Dear Kevin,
> > >
> > > I found that my ISDN layer 2 status stock in "TEI_ASSIGNED" &
> > > "AWAITING_ESTABLISHMENT". But the MGCP packet and registration with
> > > CCM looks normal.
> > > I also found that in the router "sh ver", there is no "Primary Rate
> > > ISDN software, Version 1.1."
> > > and I can't use "encapsulation ppp" in serial1/0:15, it shows
> > > "%Hardware does not support ISDN data calls; encapsulation not set."
> > > My router platform is Cisco 3745 (R7000) processor (revision 2.0),
> > > below is the "sh ver":
> > >
> > -----------------------------------------------------------------------
> > > -------------------------------------------------------
> > > Cisco 3745 (R7000) processor (revision 2.0) with 112640K/18432K bytes
> > > of memory.
> > > Processor board ID JMX0630K5DB
> > > R7000 CPU at 350MHz, Implementation 39, Rev 3.3, 256KB L2, 2048KB L3
> > > Cache
> > > 2 FastEthernet interfaces
> > > 24 Serial interfaces
> > > 1 Serial(sync/async) interface
> > > 1 Channelized E1/PRI port
> > > DRAM configuration is 64 bits wide with parity disabled.
> > > 151K bytes of NVRAM.
> > > 31296K bytes of ATA System CompactFlash (Read/Write)
> > >
> > -----------------------------------------------------------------------
> > > -------------------------------------------------------
> > > Do I miss any hardware module for voice function ? Thanks so much for
> > > your help.
> > >
> > >
> > > Regards,
> > >
> > > Alan
> > >
> > > 2006/4/12, Kevin Thorngren < kthorngr at cisco.com>: Hi Alan,
> > >>
> > >> Does the MGCP GW show registered in CCMAdmin?
> > >>
> > >> Is the voice port on the GW up?
> > >>
> > >>  Does "show isdn stat" show "multiple_frame_established"?
> > >>
> > >> Does the CSS of the phone contain the Partition that the Route
> > Pattern
> > >> is in?
> > >>
> > >> You can use "debug mgcp packet" to see if CCM is sending the call via
> > >> MGCP to the GW.
> > >>
> > >> Kevin
> > >>
> > >> On Apr 11, 2006, at 12:55 PM, Alan Su wrote:
> > >>
> > >> > Hi Kevin,
> > >> >
> > >> > I tried all those different pattern, but still can't get any
> > >> response
> > >> > (even the outside dial tone). and I use debug isdn q.921
> > /q.931/event
> > >> > but no see anything in my voice gateway. is it possible that i
> > wrong
> > >> > configure in gateway ? how can I verify is there any signal really
> > >> > comes from CCM to my MGCP gateway? Thanks a lot ~
> > >> >
> > >> >
> > >> > Regards,
> > >> >
> > >> > Alan
> > >> >
> > >> >
> > >> > 2006/4/12, Kevin Thorngren < kthorngr at cisco.com>: Hi Alan,
> > >> >>
> > >> >> I had a typo below.In the US we would dial 011 for international
> > >> >> patterns.My below example should have had 9.011!.The "!" allows
> > >> >> users to keep dialing digits until the interdigit timeout timer
> > >> >> expires
> > >> >> (15 seconds).You could use the following two patterns:
> > >> >>
> > >> >> 9.!
> > >> >> 9.!#
> > >> >>
> > >> >> The "#" allows the users to terminate the dialing with a #.Point
> > >> >> both
> > >> >> Route Patterns to the same GW or RL.
> > >> >>
> > >> >> Once CCM determines the call is an outside call then it will play
> > >> >> outside dialtone.If you don't have any internal patterns that
> > begin
> > >>  >> with 9 then the users should hear outside dialtone after the 9 is
> >
> > >> >> dialed.The "!" allows them to continue dialing.In the first
> > >> >> pattern
> > >> >> CCM will wait 15 seconds after the last digit (interdigit timeout)
> > >> >> before extending the call.The second pattern allows the user to
> > >> >> terminate the dialing with a # and CCM will extend the call right
> > >> >> away.
> > >> >>
> > >> >> Here is an example of the UK numbering plan.
> > >> >> http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/
> > >> >> products_tech_note09186a008028af3a.shtml
> > >> >>
> > >> >> Kevin
> > >> >>
> > >> >> On Apr 11, 2006, at 11:42 AM, Alan Su wrote:
> > >> >>
> > >> >> > Hi Kelvin,
> > >> >> >
> > >> >> > Thanks a lot, I'll study those valuable documents you share with
> > >> me.
> > >> >> > Regarding the dialing pattern, I also have below questions:
> > >> >> > 1. What if I'm in out of US ? Do I still can use @ for typical
> > >> north
> > >> >> > American dial plan ?
> > >> >> >
> > >> >> > 2. Can user only dial one digit (ex:9), and after hearing the
> > >> dial
> > >> >> > tone then begin to dial the outside number? In this case, I
> > can't
> > >> >> set
> > >> >> > the full pattern in my route pattern, how should I configure it
> > ?
> > >> >> >
> > >> >> > Many many thanks for your help.
> > >> >> >
> > >> >> >
> > >> >>> Regards,
> > >> >> >
> > >> >> > Alan
> > >> >> >
> > >> >> >
> > >> >> > 2006/4/11, Kevin Thorngren < kthorngr at cisco.com >: Hi Alan,
> > >> >> >>
> > >> >> >> The 9. pattern needs to match the full pattern you are
> > >> using.Some
> > >> >> >> examples are:
> > >> >> >>
> > >> >> >>9.@ - typical north American dial plan macro that matches local,
> > >> >> ld
> > >> >> >> and
> > >> >> >> international patterns.
> > >> >> >> 9.[2-9]XXXXXX - More specific pattern for local 7 digit dialing
> > >> >> >> 9.1[2-9]XX[2-9]XXXXXX - More specific pattern for LD dialing
> > >> >> >> 9.011T - More specifc pattern for international dialing
> > >> >> >>
> > >> >> >> The CCM will need to match the full pattern dialed from the
> > >> phone
> > >> >> >> before extending the call to the GW.With 9. the GW is receiving
> > >> a
> > >> >> >> blank dialed number (assuming you are doing pre-dot
> > >> discard).Also
> > >> >> >> you
> > >> >> >> will want to select the option for outside dialtone.The below
> > >> links
> > >> >> >> should help describe this.
> > >> >> >>
> > >> >> >> http://www..cisco.com/en/US/products/sw/voicesw/ps556/
> > <http://www.cisco.com/en/US/products/sw/voicesw/ps556/>
> > >> >> >> products_tech_note09186a0080094b2a.shtml
> > >> >> >>
> > >> >> >> http://www..cisco.com/en/US/products/sw/voicesw/ps556/
> > <http://www.cisco.com/en/US/products/sw/voicesw/ps556/>
> > >> >> >> products_tech_note09186a00800945b9.shtml
> > >> >> >>
> > >> >> >> http://www..cisco.com/en/US/products/sw/voicesw/ps556/
> > <http://www.cisco.com/en/US/products/sw/voicesw/ps556/>
> > >> >> >> products_administration_guide_chapter09186a00803edabe.html
> > >> >> >>
> > >> >> >> http://www..cisco.com/en/US/products/sw/voicesw/ps556/
> > <http://www.cisco.com/en/US/products/sw/voicesw/ps556/>
> > >> >> >> products_administration_guide_chapter09186a00803ed685.html
> > >> >> >>
> > >> >> >> HTH,
> > >> >> >> Kevin
> > >> >> >> On Apr 11, 2006, at 7:47 AM, Alan Su wrote:
> > >> >> >>
> > >> >> >> > Dear All,
> > >> >> >> >
> > >> >> >>> My IPT architecture is: CCM(4.02) + Voice Gateway(3745 runing
> > >> >> MGCP
> > >> >> >> w/
> > >> >> >> > E1 PRI trunk to PSTN).
> > >> >> >> > I already configured the MGCP and ccm-manager option in the
> > >> voice
> > >> >> >> > gateway, and it's registered to CM without any problem.
> > >> >> >> > I also made the gateway configuratio in CCM to this router.
> > >> >> >> >
> > >> >> >> > Right now my problem is, I don't know how to setup the route
> > >> >> pattern
> > >> >> >> > to allow IP Phone to make outside call.
> > >> >> >> > My idea is, when user dial "9", the phone will provide an
> > >> outside
> > >> >> >> dial
> > >> >> >> > tone and user can directly dial the PSTN phone number to
> > >> >> complete a
> > >> >> >> > call (just like the old fashion way). But when I configure
> > the
> > >> >> route
> > >> >> >> > pattern "9." and set the S1/DS1-0 at VGW to be the gateway,
> > >> there is
> > >> >> >> > nothing but a "Bad Address".
> > >> >> >> >
> > >> >> >> > Does anyone know how to find the reference document for the
> > >> >> >> > configuration or how to fix this problem? I did lots of
> > search
> > >> >> but
> > >> >> >> > nothing found. Any comment would be very grateful. Thanks a
> > >> lot ~
> > >> >> >> >
> > >> >> >> >
> > >> >> >> > Regards,
> > >> >> >> >
> > >> >> >> > Alan
> > >> >> >> >
> > >> <VGW-Config.txt>_______________________________________________
> > >> >> >> > cisco-voip mailing list
> > >> >> >> > cisco-voip at puck.nether.net
> > >> >> >> > https://puck..nether.net/mailman/listinfo/cisco-voip
> > <https://puck.nether.net/mailman/listinfo/cisco-voip>
> > >> >> >>
> > >> >>
> > >>
> >
> >
>  ------------------------------
>
>
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