[cisco-voip] CallManager Problem - Make outside call
Matt Slaga (US)
Matt.Slaga at us.didata.com
Thu Apr 13 08:08:57 EDT 2006
>From your debugs, it looks like the remote site is note responding to
your layer 2 requests. Does the telco still have the circuit in
loopback?
________________________________
From: Alan Su [mailto:cj.alan at gmail.com]
Sent: Thursday, April 13, 2006 8:02 AM
To: Matt Slaga (US)
Cc: Kevin Thorngren; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CallManager Problem - Make outside call
Hi Matt,
After the framing changed, the e1 1/0 is down.
HK-VGW#sh controllers e1 1/0
E1 1/0 is down.
Applique type is Channelized E1 - balanced
Receiver has remote alarm.
alarm-trigger is not set
Version info Firmware: 20050620, FPGA: 16, spm_count = 0
Framing is NO-CRC4, Line Code is HDB3, Clock Source is Line.
CRC Threshold is 320. Reported from firmware is 320.
Data in current interval (5 seconds elapsed):
0 Line Code Violations, 0 Path Code Violations
0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 5 Unavail
Secs
Regards/Alan
2006/4/13, Matt Slaga (US) <Matt.Slaga at us.didata.com>:
Under the Controller e1 1/0, try adding "framing NO-CRC4".
________________________________
From: cisco-voip-bounces at puck.nether.net [mailto:
cisco-voip-bounces at puck.nether.net
<mailto:cisco-voip-bounces at puck.nether.net> ] On Behalf Of Alan Su
Sent: Thursday, April 13, 2006 7:48 AM
To: Kevin Thorngren
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CallManager Problem - Make outside
call
Hi Kevin,
I already put the command in s1/0:15 interface but it didn't
work.
Attached is the configuration and other information of this
router which include:
sh ver
sh run
sh controllers e1 1/0
sh int s1/0:15
sh voice port summary
sh isdn status
debug isdn q921
sh ccm-manager
Thanks a lot for your great help.
Regards,
Alan
2006/4/13, Kevin Thorngren <kthorngr at cisco.com>:
Hi Alan,
I am assuming the "Primary Rate ISDN software, Version
1.1." is
referring to a data PRI interface. The enacp ppp
command won't work on
this interface as it is a voice interface. It sounds
like the problem
is that serial 1/0:15 needs to have the following
command to bind the
layer 3 to CCM:
isdn bind-l3 ccm-manager
If this doesn't help, maybe you can post your router
config.
Kevin
On Apr 12, 2006, at 10:53 PM, Alan Su wrote:
> Dear Kevin,
>
> I found that my ISDN layer 2 status stock in
"TEI_ASSIGNED" &
> "AWAITING_ESTABLISHMENT". But the MGCP packet and
registration with
> CCM looks normal.
> I also found that in the router "sh ver", there is no
"Primary Rate
> ISDN software, Version 1.1."
> and I can't use "encapsulation ppp" in serial1/0:15,
it shows
> "%Hardware does not support ISDN data calls;
encapsulation not set."
> My router platform is Cisco 3745 (R7000) processor
(revision 2.0),
> below is the "sh ver":
>
-----------------------------------------------------------------------
>
-------------------------------------------------------
> Cisco 3745 (R7000) processor (revision 2.0) with
112640K/18432K bytes
> of memory.
> Processor board ID JMX0630K5DB
> R7000 CPU at 350MHz, Implementation 39, Rev 3.3, 256KB
L2, 2048KB L3
> Cache
> 2 FastEthernet interfaces
> 24 Serial interfaces
> 1 Serial(sync/async) interface
> 1 Channelized E1/PRI port
> DRAM configuration is 64 bits wide with parity
disabled.
> 151K bytes of NVRAM.
> 31296K bytes of ATA System CompactFlash (Read/Write)
>
-----------------------------------------------------------------------
>
-------------------------------------------------------
> Do I miss any hardware module for voice function ?
Thanks so much for
> your help.
>
>
> Regards,
>
> Alan
>
> 2006/4/12, Kevin Thorngren < kthorngr at cisco.com
<mailto:kthorngr at cisco.com> >: Hi Alan,
>>
>> Does the MGCP GW show registered in CCMAdmin?
>>
>> Is the voice port on the GW up?
>>
>> Does "show isdn stat" show
"multiple_frame_established"?
>>
>> Does the CSS of the phone contain the Partition that
the Route Pattern
>> is in?
>>
>> You can use "debug mgcp packet" to see if CCM is
sending the call via
>> MGCP to the GW.
>>
>> Kevin
>>
>> On Apr 11, 2006, at 12:55 PM, Alan Su wrote:
>>
>> > Hi Kevin,
>> >
>> > I tried all those different pattern, but still
can't get any
>> response
>> > (even the outside dial tone). and I use debug isdn
q.921/q.931/event
>> > but no see anything in my voice gateway. is it
possible that i wrong
>> > configure in gateway ? how can I verify is there
any signal really
>> > comes from CCM to my MGCP gateway? Thanks a lot ~
>> >
>> >
>> > Regards,
>> >
>> > Alan
>> >
>> >
>> > 2006/4/12, Kevin Thorngren < kthorngr at cisco.com>:
Hi Alan,
>> >>
>> >> I had a typo below.In the US we would dial 011 for
international
>> >> patterns.My below example should have had
9.011!.The "!" allows
>> >> users to keep dialing digits until the interdigit
timeout timer
>> >> expires
>> >> (15 seconds).You could use the following two
patterns:
>> >>
>> >> 9.!
>> >> 9.!#
>> >>
>> >> The "#" allows the users to terminate the dialing
with a #.Point
>> >> both
>> >> Route Patterns to the same GW or RL.
>> >>
>> >> Once CCM determines the call is an outside call
then it will play
>> >> outside dialtone.If you don't have any internal
patterns that begin
>> >> with 9 then the users should hear outside
dialtone after the 9 is
>> >> dialed.The "!" allows them to continue dialing.In
the first
>> >> pattern
>> >> CCM will wait 15 seconds after the last digit
(interdigit timeout)
>> >> before extending the call.The second pattern
allows the user to
>> >> terminate the dialing with a # and CCM will extend
the call right
>> >> away.
>> >>
>> >> Here is an example of the UK numbering plan.
>> >>
http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/
>> >> products_tech_note09186a008028af3a.shtml
>> >>
>> >> Kevin
>> >>
>> >> On Apr 11, 2006, at 11:42 AM, Alan Su wrote:
>> >>
>> >> > Hi Kelvin,
>> >> >
>> >> > Thanks a lot, I'll study those valuable
documents you share with
>> me.
>> >> > Regarding the dialing pattern, I also have below
questions:
>> >> > 1. What if I'm in out of US ? Do I still can use
@ for typical
>> north
>> >> > American dial plan ?
>> >> >
>> >> > 2. Can user only dial one digit (ex:9), and
after hearing the
>> dial
>> >> > tone then begin to dial the outside number? In
this case, I can't
>> >> set
>> >> > the full pattern in my route pattern, how should
I configure it ?
>> >> >
>> >> > Many many thanks for your help.
>> >> >
>> >> >
>> >>> Regards,
>> >> >
>> >> > Alan
>> >> >
>> >> >
>> >> > 2006/4/11, Kevin Thorngren < kthorngr at cisco.com
>: Hi Alan,
>> >> >>
>> >> >> The 9. pattern needs to match the full pattern
you are
>> using.Some
>> >> >> examples are:
>> >> >>
>> >> >>9.@ - typical north American dial plan macro
that matches local,
>> >> ld
>> >> >> and
>> >> >> international patterns.
>> >> >> 9.[2-9]XXXXXX - More specific pattern for local
7 digit dialing
>> >> >> 9.1[2-9]XX[2-9]XXXXXX - More specific pattern
for LD dialing
>> >> >> 9.011T - More specifc pattern for international
dialing
>> >> >>
>> >> >> The CCM will need to match the full pattern
dialed from the
>> phone
>> >> >> before extending the call to the GW.With 9. the
GW is receiving
>> a
>> >> >> blank dialed number (assuming you are doing
pre-dot
>> discard).Also
>> >> >> you
>> >> >> will want to select the option for outside
dialtone.The below
>> links
>> >> >> should help describe this.
>> >> >>
>> >> >>
http://www..cisco.com/en/US/products/sw/voicesw/ps556/
<http://www.cisco.com/en/US/products/sw/voicesw/ps556/>
>> >> >> products_tech_note09186a0080094b2a.shtml
>> >> >>
>> >> >>
http://www..cisco.com/en/US/products/sw/voicesw/ps556/
<http://www.cisco.com/en/US/products/sw/voicesw/ps556/>
>> >> >> products_tech_note09186a00800945b9.shtml
>> >> >>
>> >> >>
http://www..cisco.com/en/US/products/sw/voicesw/ps556/
<http://www.cisco.com/en/US/products/sw/voicesw/ps556/>
>> >> >>
products_administration_guide_chapter09186a00803edabe.html
>> >> >>
>> >> >>
http://www..cisco.com/en/US/products/sw/voicesw/ps556/
<http://www.cisco.com/en/US/products/sw/voicesw/ps556/>
>> >> >>
products_administration_guide_chapter09186a00803ed685.html
>> >> >>
>> >> >> HTH,
>> >> >> Kevin
>> >> >> On Apr 11, 2006, at 7:47 AM, Alan Su wrote:
>> >> >>
>> >> >> > Dear All,
>> >> >> >
>> >> >>> My IPT architecture is: CCM( 4.02) + Voice
Gateway(3745 runing
>> >> MGCP
>> >> >> w/
>> >> >> > E1 PRI trunk to PSTN).
>> >> >> > I already configured the MGCP and ccm-manager
option in the
>> voice
>> >> >> > gateway, and it's registered to CM without
any problem.
>> >> >> > I also made the gateway configuratio in CCM
to this router.
>> >> >> >
>> >> >> > Right now my problem is, I don't know how to
setup the route
>> >> pattern
>> >> >> > to allow IP Phone to make outside call.
>> >> >> > My idea is, when user dial "9", the phone
will provide an
>> outside
>> >> >> dial
>> >> >> > tone and user can directly dial the PSTN
phone number to
>> >> complete a
>> >> >> > call (just like the old fashion way). But
when I configure the
>> >> route
>> >> >> > pattern "9." and set the S1/DS1-0 at VGW to be
the gateway,
>> there is
>> >> >> > nothing but a "Bad Address".
>> >> >> >
>> >> >> > Does anyone know how to find the reference
document for the
>> >> >> > configuration or how to fix this problem? I
did lots of search
>> >> but
>> >> >> > nothing found. Any comment would be very
grateful. Thanks a
>> lot ~
>> >> >> >
>> >> >> >
>> >> >> > Regards,
>> >> >> >
>> >> >> > Alan
>> >> >> >
>>
<VGW-Config.txt>_______________________________________________
>> >> >> > cisco-voip mailing list
>> >> >> > cisco-voip at puck.nether.net
>> >> >> >
https://puck..nether.net/mailman/listinfo/cisco-voip
<https://puck.nether.net/mailman/listinfo/cisco-voip>
>> >> >>
>> >>
>>
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