[cisco-voip] CallManager Problem - Make outside call

Kevin Thorngren kthorngr at cisco.com
Thu Apr 13 08:00:36 EDT 2006 

Hi Alan,

Do you have this tied back to back to another router?

If so, can you send the sh run, sh isdn status and debug isdn q921 from  
that router?

Make sure that you actually need this GW set for the network side
interface Serial1/0:15
  no ip address
  isdn switch-type primary-net5
  isdn protocol-emulate network    <<<< network or user side??
  isdn incoming-voice voice
  isdn bind-l3 ccm-manager
  no cdp enable

Kevin

On Apr 13, 2006, at 7:48 AM, Alan Su wrote:

> Hi Kevin,
>  
> I already put the command in s1/0:15 interface but it didn't work.
> Attached is the configuration and other information of this router  
> which include:
> sh ver
> sh run
> sh controllers e1 1/0
> sh int s1/0:15
> sh voice port summary
> sh isdn status
> debug isdn q921
> sh ccm-manager
>  
> Thanks a lot for your great help.
>  
>  
> Regards,
>  
> Alan
>  
> 2006/4/13, Kevin Thorngren <kthorngr at cisco.com>: Hi Alan,
>>
>> I am assuming the "Primary Rate ISDN software, Version 1.1." is
>> referring to a data PRI interface.  The enacp ppp command won't work  
>> on
>> this interface as it is a voice interface.  It sounds like the problem
>> is that serial 1/0:15 needs to have the following command to bind the
>> layer 3 to CCM:
>>
>> isdn bind-l3 ccm-manager
>>
>> If this doesn't help, maybe you can post your router config.
>>
>> Kevin
>> On Apr 12, 2006, at 10:53 PM, Alan Su wrote:
>>
>> > Dear Kevin,
>> >
>> > I found that my ISDN layer 2 status stock in "TEI_ASSIGNED" &
>> > "AWAITING_ESTABLISHMENT". But the MGCP packet and registration with
>> > CCM looks normal.
>> > I also found that in the router "sh ver", there is no "Primary Rate
>> > ISDN software, Version 1.1."
>> > and I can't use "encapsulation ppp" in serial1/0:15, it shows
>> > "%Hardware does not support ISDN data calls; encapsulation not set."
>> > My router platform is Cisco 3745 (R7000) processor (revision 2.0),
>> > below is the "sh ver":
>> >  
>> ---------------------------------------------------------------------- 
>> -
>> > -------------------------------------------------------
>> > Cisco 3745 (R7000) processor (revision 2.0) with 112640K/18432K  
>> bytes
>> > of memory.
>> > Processor board ID JMX0630K5DB
>> > R7000 CPU at 350MHz, Implementation 39, Rev 3.3, 256KB L2, 2048KB L3
>> > Cache
>> > 2 FastEthernet interfaces
>> > 24 Serial interfaces
>> > 1 Serial(sync/async) interface
>> > 1 Channelized E1/PRI port
>> > DRAM configuration is 64 bits wide with parity disabled.
>> > 151K bytes of NVRAM.
>> > 31296K bytes of ATA System CompactFlash (Read/Write)
>> >  
>> ---------------------------------------------------------------------- 
>> -
>> > -------------------------------------------------------
>> > Do I miss any hardware module for voice function ? Thanks so much  
>> for
>> > your help.
>> >
>> >
>> > Regards,
>> >
>> > Alan
>> >
>> > 2006/4/12, Kevin Thorngren < kthorngr at cisco.com>: Hi Alan,
>> >>
>> >> Does the MGCP GW show registered in CCMAdmin?
>> >>
>> >> Is the voice port on the GW up?
>> >>
>> >>  Does "show isdn stat" show "multiple_frame_established"?
>> >>
>> >> Does the CSS of the phone contain the Partition that the Route  
>> Pattern
>> >> is in?
>> >>
>> >> You can use "debug mgcp packet" to see if CCM is sending the call  
>> via
>>  >> MGCP to the GW.
>> >>
>> >> Kevin
>> >>
>> >> On Apr 11, 2006, at 12:55 PM, Alan Su wrote:
>> >>
>> >> > Hi Kevin,
>> >> >
>> >> > I tried all those different pattern, but still can't get any
>> >> response
>> >> > (even the outside dial tone). and I use debug isdn  
>> q.921/q.931/event
>> >> > but no see anything in my voice gateway. is it possible that i  
>> wrong
>> >> > configure in gateway ? how can I verify is there any signal  
>> really
>> >> > comes from CCM to my MGCP gateway? Thanks a lot ~
>> >> >
>> >> >
>> >> > Regards,
>> >> >
>> >> > Alan
>> >> >
>> >> >
>> >> > 2006/4/12, Kevin Thorngren < kthorngr at cisco.com>: Hi Alan,
>> >> >>
>> >> >> I had a typo below.In the US we would dial 011 for international
>> >> >> patterns.My below example should have had 9.011!.The "!" allows
>> >> >> users to keep dialing digits until the interdigit timeout timer
>> >> >> expires
>> >> >> (15 seconds).You could use the following two patterns:
>> >> >>
>> >> >> 9.!
>> >> >> 9.!#
>> >> >>
>> >> >> The "#" allows the users to terminate the dialing with a #.Point
>> >> >> both
>> >> >> Route Patterns to the same GW or RL.
>> >> >>
>> >> >> Once CCM determines the call is an outside call then it will  
>> play
>> >> >> outside dialtone.If you don't have any internal patterns that  
>> begin
>> >>  >> with 9 then the users should hear outside dialtone after the 9  
>> is
>> >> >> dialed.The "!" allows them to continue dialing.In the first
>> >> >> pattern
>> >> >> CCM will wait 15 seconds after the last digit (interdigit  
>> timeout)
>> >> >> before extending the call.The second pattern allows the user to
>> >> >> terminate the dialing with a # and CCM will extend the call  
>> right
>> >> >> away.
>> >> >>
>> >> >> Here is an example of the UK numbering plan.
>> >> >> http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/
>> >> >> products_tech_note09186a008028af3a.shtml
>> >> >>
>> >> >> Kevin
>> >> >>
>> >> >> On Apr 11, 2006, at 11:42 AM, Alan Su wrote:
>> >> >>
>> >> >> > Hi Kelvin,
>> >> >> >
>>  >> >> > Thanks a lot, I'll study those valuable documents you share  
>> with
>> >> me.
>> >> >> > Regarding the dialing pattern, I also have below questions:
>> >> >> > 1. What if I'm in out of US ? Do I still can use @ for typical
>> >> north
>> >> >> > American dial plan ?
>> >> >> >
>> >> >> > 2. Can user only dial one digit (ex:9), and after hearing the
>> >> dial
>> >> >> > tone then begin to dial the outside number? In this case, I  
>> can't
>> >> >> set
>> >> >> > the full pattern in my route pattern, how should I configure  
>> it ?
>> >> >> >
>> >> >> > Many many thanks for your help.
>> >> >> >
>> >> >> >
>> >> >>> Regards,
>> >> >> >
>> >> >> > Alan
>> >> >> >
>> >> >> >
>> >> >> > 2006/4/11, Kevin Thorngren < kthorngr at cisco.com >: Hi Alan,
>> >> >> >>
>> >> >> >> The 9. pattern needs to match the full pattern you are
>> >> using.Some
>> >> >> >> examples are:
>> >> >> >>
>> >> >> >>9.@ - typical north American dial plan macro that matches  
>> local,
>> >> >> ld
>> >> >> >> and
>> >> >> >> international patterns.
>> >> >> >> 9.[2-9]XXXXXX - More specific pattern for local 7 digit  
>> dialing
>> >> >> >> 9.1[2-9]XX[2-9]XXXXXX - More specific pattern for LD dialing
>> >> >> >> 9.011T  - More specifc pattern for international dialing
>> >> >> >>
>> >> >> >> The CCM will need to match the full pattern dialed from the
>> >> phone
>> >> >> >> before extending the call to the GW.With 9. the GW is  
>> receiving
>> >> a
>> >> >> >> blank dialed number (assuming you are doing pre-dot
>> >> discard).Also
>> >> >> >> you
>> >> >> >> will want to select the option for outside dialtone.The below
>> >> links
>> >> >> >> should help describe this.
>> >> >> >>
>> >> >> >> http://www.cisco.com/en/US/products/sw/voicesw/ps556/
>> >> >> >> products_tech_note09186a0080094b2a.shtml
>> >> >> >>
>> >> >> >> http://www.cisco.com/en/US/products/sw/voicesw/ps556/
>> >> >> >> products_tech_note09186a00800945b9.shtml
>> >> >> >>
>> >> >> >> http://www.cisco.com/en/US/products/sw/voicesw/ps556/
>> >> >> >> products_administration_guide_chapter09186a00803edabe.html
>> >> >> >>
>> >> >> >> http://www.cisco.com/en/US/products/sw/voicesw/ps556/
>> >> >> >> products_administration_guide_chapter09186a00803ed685.html
>> >> >> >>
>> >> >> >> HTH,
>> >> >> >> Kevin
>> >> >> >> On Apr 11, 2006, at 7:47 AM, Alan Su wrote:
>> >> >> >>
>> >> >> >> > Dear All,
>> >> >> >> >
>> >> >> >>> My IPT architecture is: CCM(4.02) + Voice Gateway(3745  
>> runing
>> >> >> MGCP
>> >> >> >> w/
>> >> >> >> > E1 PRI trunk to PSTN).
>> >> >> >> > I already configured the MGCP and ccm-manager option in the
>> >> voice
>> >> >> >> > gateway, and it's registered to CM without any problem.
>> >> >> >> > I also made the gateway configuratio in CCM to this router.
>> >> >> >> >
>> >> >> >> > Right now my problem is, I don't know how to setup the  
>> route
>> >> >> pattern
>> >> >> >> > to allow IP Phone to make outside call.
>> >> >> >> > My idea is, when user dial "9", the phone will provide an
>> >> outside
>> >> >> >> dial
>> >> >> >> > tone and user can directly dial the PSTN phone number to
>> >> >> complete a
>> >> >> >> > call (just like the old fashion way). But when I configure  
>> the
>> >> >> route
>> >> >> >> > pattern "9." and set the S1/DS1-0 at VGW to be the gateway,
>> >> there is
>> >> >> >> > nothing but a "Bad Address".
>> >> >> >> >
>> >> >> >> > Does anyone know how to find the reference document for the
>> >> >> >> > configuration or how to fix this problem? I did lots of  
>> search
>> >> >> but
>> >> >> >> > nothing found. Any comment would be very grateful. Thanks a
>> >> lot ~
>> >> >> >> >
>> >> >> >> >
>> >> >> >> > Regards,
>> >> >> >> >
>> >> >> >> > Alan
>> >> >> >> >
>> >> <VGW-Config.txt>_______________________________________________
>> >> >> >> > cisco-voip mailing list
>> >> >> >> > cisco-voip at puck.nether.net
>> >> >> >> > https://puck.nether.net/mailman/listinfo/cisco-voip
>> >> >> >>
>> >> >>
>> >>
>>
> <Configuration & Info.txt>

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