[cisco-voip] CallManager Problem - Make outside call

Alan Su cj.alan at gmail.com
Thu Apr 13 08:08:51 EDT 2006 

Hi Kevin,

I changed the "isdn protocol-emulate" from network to user, now isdn is
working and I also can make an outside call from my IP Phone !!! ^_______^

Many many thanks for all your great support and help !!!


Regards,


Alan


2006/4/13, Kevin Thorngren <kthorngr at cisco.com>:
>
> Hi Alan,
>
> Do you have this tied back to back to another router?
>
> If so, can you send the sh run, sh isdn status and debug isdn q921 from
> that router?
>
> Make sure that you actually need this GW set for the network side
> interface Serial1/0:15
> no ip address
> isdn switch-type primary-net5
> isdn protocol-emulate network    <<<< network or user side??
> isdn incoming-voice voice
> isdn bind-l3 ccm-manager
> no cdp enable
>
> Kevin
>
> On Apr 13, 2006, at 7:48 AM, Alan Su wrote:
>
> > Hi Kevin,
> >
> > I already put the command in s1/0:15 interface but it didn't work.
> > Attached is the configuration and other information of this router
> > which include:
> > sh ver
> > sh run
> > sh controllers e1 1/0
> > sh int s1/0:15
> > sh voice port summary
> > sh isdn status
> > debug isdn q921
> > sh ccm-manager
> >
> > Thanks a lot for your great help.
> >
> >
> > Regards,
> >
> > Alan
> >
> > 2006/4/13, Kevin Thorngren <kthorngr at cisco.com>: Hi Alan,
> >>
> >> I am assuming the "Primary Rate ISDN software, Version 1.1." is
> >> referring to a data PRI interface.The enacp ppp command won't work
> >> on
> >> this interface as it is a voice interface.It sounds like the problem
> >> is that serial 1/0:15 needs to have the following command to bind the
> >> layer 3 to CCM:
> >>
> >> isdn bind-l3 ccm-manager
> >>
> >> If this doesn't help, maybe you can post your router config.
> >>
> >> Kevin
> >> On Apr 12, 2006, at 10:53 PM, Alan Su wrote:
> >>
> >> > Dear Kevin,
> >> >
> >> > I found that my ISDN layer 2 status stock in "TEI_ASSIGNED" &
> >> > "AWAITING_ESTABLISHMENT". But the MGCP packet and registration with
> >> > CCM looks normal.
> >> > I also found that in the router "sh ver", there is no "Primary Rate
> >> > ISDN software, Version 1.1."
> >> > and I can't use "encapsulation ppp" in serial1/0:15, it shows
> >> > "%Hardware does not support ISDN data calls; encapsulation not set."
> >> > My router platform is Cisco 3745 (R7000) processor (revision 2.0),
> >> > below is the "sh ver":
> >> >
> >> ----------------------------------------------------------------------
> >> -
> >> > -------------------------------------------------------
> >> > Cisco 3745 (R7000) processor (revision 2.0) with 112640K/18432K
> >> bytes
> >> > of memory.
> >> > Processor board ID JMX0630K5DB
> >> > R7000 CPU at 350MHz, Implementation 39, Rev 3.3, 256KB L2, 2048KB L3
> >> > Cache
> >> > 2 FastEthernet interfaces
> >> > 24 Serial interfaces
> >> > 1 Serial(sync/async) interface
> >> > 1 Channelized E1/PRI port
> >> > DRAM configuration is 64 bits wide with parity disabled.
> >> > 151K bytes of NVRAM.
> >> > 31296K bytes of ATA System CompactFlash (Read/Write)
> >> >
> >> ----------------------------------------------------------------------
> >> -
> >> > -------------------------------------------------------
> >> > Do I miss any hardware module for voice function ? Thanks so much
> >> for
> >> > your help.
> >> >
> >> >
> >> > Regards,
> >> >
> >> > Alan
> >> >
> >> > 2006/4/12, Kevin Thorngren < kthorngr at cisco.com>: Hi Alan,
> >> >>
> >> >> Does the MGCP GW show registered in CCMAdmin?
> >> >>
> >> >> Is the voice port on the GW up?
> >> >>
> >> >>Does "show isdn stat" show "multiple_frame_established"?
> >> >>
> >> >> Does the CSS of the phone contain the Partition that the Route
> >> Pattern
> >> >> is in?
> >> >>
> >> >> You can use "debug mgcp packet" to see if CCM is sending the call
> >> via
> >>  >> MGCP to the GW.
> >> >>
> >> >> Kevin
> >> >>
> >> >> On Apr 11, 2006, at 12:55 PM, Alan Su wrote:
> >> >>
> >> >> > Hi Kevin,
> >> >> >
> >> >> > I tried all those different pattern, but still can't get any
> >> >> response
> >> >> > (even the outside dial tone). and I use debug isdn
> >> q.921/q.931/event
> >> >> > but no see anything in my voice gateway. is it possible that i
> >> wrong
> >> >> > configure in gateway ? how can I verify is there any signal
> >> really
> >> >> > comes from CCM to my MGCP gateway? Thanks a lot ~
> >> >> >
> >> >> >
> >> >> > Regards,
> >> >> >
> >> >> > Alan
> >> >> >
> >> >> >
> >> >> > 2006/4/12, Kevin Thorngren < kthorngr at cisco.com>: Hi Alan,
> >> >> >>
> >> >> >> I had a typo below.In the US we would dial 011 for international
> >> >> >> patterns.My below example should have had 9.011!.The "!" allows
> >> >> >> users to keep dialing digits until the interdigit timeout timer
> >> >> >> expires
> >> >> >> (15 seconds).You could use the following two patterns:
> >> >> >>
> >> >> >> 9.!
> >> >> >> 9.!#
> >> >> >>
> >> >> >> The "#" allows the users to terminate the dialing with a #.Point
> >> >> >> both
> >> >> >> Route Patterns to the same GW or RL.
> >> >> >>
> >> >> >> Once CCM determines the call is an outside call then it will
> >> play
> >> >> >> outside dialtone.If you don't have any internal patterns that
> >> begin
> >> >>>> with 9 then the users should hear outside dialtone after the 9
> >> is
> >> >> >> dialed.The "!" allows them to continue dialing.In the first
> >> >> >> pattern
> >> >> >> CCM will wait 15 seconds after the last digit (interdigit
> >> timeout)
> >> >> >> before extending the call.The second pattern allows the user to
> >> >> >> terminate the dialing with a # and CCM will extend the call
> >> right
> >> >> >> away.
> >> >> >>
> >> >> >> Here is an example of the UK numbering plan.
> >> >> >> http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/
> >> >> >> products_tech_note09186a008028af3a.shtml
> >> >> >>
> >> >> >> Kevin
> >> >> >>
> >> >> >> On Apr 11, 2006, at 11:42 AM, Alan Su wrote:
> >> >> >>
> >> >> >> > Hi Kelvin,
> >> >> >> >
> >>  >> >> > Thanks a lot, I'll study those valuable documents you share
> >> with
> >> >> me.
> >> >> >> > Regarding the dialing pattern, I also have below questions:
> >> >> >> > 1. What if I'm in out of US ? Do I still can use @ for typical
> >> >> north
> >> >> >> > American dial plan ?
> >> >> >> >
> >> >> >> > 2. Can user only dial one digit (ex:9), and after hearing the
> >> >> dial
> >> >> >> > tone then begin to dial the outside number? In this case, I
> >> can't
> >> >> >> set
> >> >> >> > the full pattern in my route pattern, how should I configure
> >> it ?
> >> >> >> >
> >> >> >> > Many many thanks for your help.
> >> >> >> >
> >> >> >> >
> >> >> >>> Regards,
> >> >> >> >
> >> >> >> > Alan
> >> >> >> >
> >> >> >> >
> >> >> >> > 2006/4/11, Kevin Thorngren < kthorngr at cisco.com >: Hi Alan,
> >> >> >> >>
> >> >> >> >> The 9. pattern needs to match the full pattern you are
> >> >> using.Some
> >> >> >> >> examples are:
> >> >> >> >>
> >> >> >> >>9.@ - typical north American dial plan macro that matches
> >> local,
> >> >> >> ld
> >> >> >> >> and
> >> >> >> >> international patterns.
> >> >> >> >> 9.[2-9]XXXXXX - More specific pattern for local 7 digit
> >> dialing
> >> >> >> >> 9.1[2-9]XX[2-9]XXXXXX - More specific pattern for LD dialing
> >> >> >> >> 9.011T  - More specifc pattern for international dialing
> >> >> >> >>
> >> >> >> >> The CCM will need to match the full pattern dialed from the
> >> >> phone
> >> >> >> >> before extending the call to the GW.With 9. the GW is
> >> receiving
> >> >> a
> >> >> >> >> blank dialed number (assuming you are doing pre-dot
> >> >> discard).Also
> >> >> >> >> you
> >> >> >> >> will want to select the option for outside dialtone.The below
> >> >> links
> >> >> >> >> should help describe this.
> >> >> >> >>
> >> >> >> >> http://www.cisco.com/en/US/products/sw/voicesw/ps556/
> >> >> >> >> products_tech_note09186a0080094b2a.shtml
> >> >> >> >>
> >> >> >> >> http://www.cisco.com/en/US/products/sw/voicesw/ps556/
> >> >> >> >> products_tech_note09186a00800945b9.shtml
> >> >> >> >>
> >> >> >> >> http://www.cisco.com/en/US/products/sw/voicesw/ps556/
> >> >> >> >> products_administration_guide_chapter09186a00803edabe.html
> >> >> >> >>
> >> >> >> >> http://www.cisco.com/en/US/products/sw/voicesw/ps556/
> >> >> >> >> products_administration_guide_chapter09186a00803ed685.html
> >> >> >> >>
> >> >> >> >> HTH,
> >> >> >> >> Kevin
> >> >> >> >> On Apr 11, 2006, at 7:47 AM, Alan Su wrote:
> >> >> >> >>
> >> >> >> >> > Dear All,
> >> >> >> >> >
> >> >> >> >>> My IPT architecture is: CCM(4.02) + Voice Gateway(3745
> >> runing
> >> >> >> MGCP
> >> >> >> >> w/
> >> >> >> >> > E1 PRI trunk to PSTN).
> >> >> >> >> > I already configured the MGCP and ccm-manager option in the
> >> >> voice
> >> >> >> >> > gateway, and it's registered to CM without any problem.
> >> >> >> >> > I also made the gateway configuratio in CCM to this router.
> >> >> >> >> >
> >> >> >> >> > Right now my problem is, I don't know how to setup the
> >> route
> >> >> >> pattern
> >> >> >> >> > to allow IP Phone to make outside call.
> >> >> >> >> > My idea is, when user dial "9", the phone will provide an
> >> >> outside
> >> >> >> >> dial
> >> >> >> >> > tone and user can directly dial the PSTN phone number to
> >> >> >> complete a
> >> >> >> >> > call (just like the old fashion way). But when I configure
> >> the
> >> >> >> route
> >> >> >> >> > pattern "9." and set the S1/DS1-0 at VGW to be the gateway,
> >> >> there is
> >> >> >> >> > nothing but a "Bad Address".
> >> >> >> >> >
> >> >> >> >> > Does anyone know how to find the reference document for the
> >> >> >> >> > configuration or how to fix this problem? I did lots of
> >> search
> >> >> >> but
> >> >> >> >> > nothing found. Any comment would be very grateful. Thanks a
> >> >> lot ~
> >> >> >> >> >
> >> >> >> >> >
> >> >> >> >> > Regards,
> >> >> >> >> >
> >> >> >> >> > Alan
> >> >> >> >> >
> >> >> <VGW-Config.txt>_______________________________________________
> >> >> >> >> > cisco-voip mailing list
> >> >> >> >> > cisco-voip at puck.nether.net
> >> >> >> >> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >> >> >> >>
> >> >> >>
> >> >>
> >>
> > <Configuration & Info.txt>
>
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