[cisco-voip] MWI and Multi -Tenanting

Tue Apr 18 01:01:55 EDT 2006

10 digits would be even better. I've never done a multi-tenant but
common sense tells me your idea lends to the flexibility that would be
imperative in that type of environment. I'm ex-telco (but non analog)
"hint SBC/Ameriech" and I know how hard it is to get Telco to do
something. Escalation was a very common thing for me.

Jason Wydra

Consultant

burwood group, inc.

Phone: (312) 327-4677

Cell: (312) 493-2834

jwydra at burwood.com

________________________________

From: Tim Medley [mailto:medley at mac.com] 
Sent: Monday, April 17, 2006 11:55 PM
To: Wydra, Jason
Cc: Craig M Staffin; cisco-voip at puck.nether.net;
cisco-voip-bounces at puck.nether.net; Darren Smith
Subject: Re: [cisco-voip] MWI and Multi -Tenanting

In large/complex and/or multi-tenant deployments I typically ask the
telco to send me all 10 digits. This makes it very easy for me to
control what digits get sent to CCM.

It's not always possible, since some telco's get pissy/confused/arrogant
when you ask for something slightly outside of normal, but usually with
a few escalated calls you can get what you want. I'm not a control
freak, but I find it is vastly easier for me to control the digits I
pass from the gateway to the CCM or other service instead of having the
telco just send me what they want.

tm

Tim Medley

medley at mac.com

On Apr 18, 2006, at 12:49 AM, Wydra, Jason wrote:

Good point, but if telco only sends the last 4 digits then you're hands
are tied. EXAMPLE:

357-4600

542-4600

Telco only sends four digits....... Nothing you can do on the gateway or
CCM as far as I know.

Jason Wydra

Consultant

burwood group, inc.

Phone: (312) 327-4677

Cell: (312) 493-2834

jwydra at burwood.com <mailto:jwydra at burwood.com> 

________________________________

From: Craig M Staffin [mailto:CMStaffin at ra.rockwell.com] 
Sent: Monday, April 17, 2006 11:46 PM
To: Wydra, Jason
Cc: cisco-voip at puck.nether.net; cisco-voip-bounces at puck.nether.net;
Darren Smith; Tim Medley
Subject: Re: [cisco-voip] MWI and Multi -Tenanting

or better yet change it at the gateway and CCM is none the wiser. 

We do all of our digit manipulation at the gateway level. 

I agree with you a solid dial plan solves so many problems 

"Wydra, Jason" <jwydra at Burwood.com> 
Sent by: cisco-voip-bounces at puck.nether.net

04/17/2006 11:38 PM

        To:        "Tim Medley" <medley at mac.com>, "Darren Smith"
<darren at silvercommunities.com.au> 
        cc:        cisco-voip at puck.nether.net 
        Subject:        Re: [cisco-voip] MWI and Multi -Tenanting

Forgive my idiotic question and somewhat asinine comment but...... Why
do so many providers of IPT CCM service feel like they need to overlap
multi-tenant extensions? Are there not enough numbers??? Do we have an
issue like we sort-of have between IPV4 and IPV6. I doubt it.... Easy
solution is don't overlap dialplans by having a solid design from the
get go. If you have the same last four digits in the DID range then just
call telco and have them send 7 digits instead of four. 

Jason Wydra 
Consultant 
burwood group, inc. 
Phone: (312) 327-4677 
Cell: (312) 493-2834 
jwydra at burwood.com <mailto:jwydra at burwood.com>  

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Tim Medley
Sent: Monday, April 17, 2006 11:16 PM
To: Darren Smith
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] MWI and Multi -Tenanting 

Darren, 

I've setup multi-tenant CCM systems several times.  A couple of
questions. 

How do you have the MWI on/off DN's configured in CCM? Are they in the
same generic partition that your phone DN's are in? You will need to set
the MWI on/off numbers to a partition that all tenants have access to
AND the CSS that the Unity port(s) that are set for MWI will need access
to the Tenant Partitions. 

tm 

Tim Medley 
medley at mac.com <mailto:medley at mac.com>  

On Apr 18, 2006, at 12:05 AM, Darren Smith wrote:

Hi,

Has anybody succesfully implemented MWI with multi tenanting on CCM
4.1.3 and Unity 4.0.5??

We have multiple customers on our callmanager and unity platform, some
of these are smaller business, ad each of these has their own
Partitions, and each of these partitions use the same DN range (eg
200x).

Other customers are in a generic partition, and their DN is their full
DDI number.

We have set the MWI numbers (Full 10 digit numbers), but cannot get MWI
to work. 
The option for multi tenanting is set to turue within Callmanager
Messaging Interfaces services, but I'm sure I need some transaltion
patterns set, but can't work out what to do.

Thanks in advance

Regards

Darren Smith
Chief Operations Officer
Silver Communities

P 1300786755
D 0756575299
M 0405 847791
E darren at silvercommunities.com.au
<mailto:darren at silvercommunities.com.au>  

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