[cisco-voip] MWI and Multi -Tenanting

Tue Apr 18 01:03:57 EDT 2006

The gateway page on CCM lets you prefix digits on inbound calls... 

----- Original Message ----
From: "Wydra, Jason" <jwydra at Burwood.com>
To: Craig M Staffin <CMStaffin at ra.rockwell.com>
Cc: cisco-voip-bounces at puck.nether.net; cisco-voip at puck.nether.net; Darren Smith <darren at silvercommunities.com.au>
Sent: Monday, April 17, 2006 11:49:45 PM
Subject: Re: [cisco-voip] MWI and Multi -Tenanting

       <!--  /* Font Definitions */  @font-face  {font-family:Tahoma;  panose-1:2 11 6 4 3 5 4 4 2 4;} @font-face  {font-family:sans-serif;  panose-1:0 0 0 0 0 0 0 0 0 0;}  /* Style Definitions */  p.MsoNormal, li.MsoNormal, div.MsoNormal  {margin:0in;  margin-bottom:.0001pt;  font-size:12.0pt;  font-family:"Times New Roman";} a:link, span.MsoHyperlink  {color:blue;  text-decoration:underline;} a:visited, span.MsoHyperlinkFollowed  {color:blue;  text-decoration:underline;} p.MsoAutoSig, li.MsoAutoSig, div.MsoAutoSig  {margin:0in;  margin-bottom:.0001pt;  font-size:12.0pt;  font-family:"Times New Roman";} p  {mso-margin-top-alt:auto;  margin-right:0in;  mso-margin-bottom-alt:auto;  margin-left:0in;  font-size:12.0pt;  font-family:"Times New Roman";} span.EmailStyle18  {mso-style-type:personal-reply;  font-family:Arial;  color:navy;} @page Section1  {size:8.5in 11.0in;  margin:1.0in 1.25in 1.0in 1.25in;} div.Section1  {page:Section1;} -->       Good point, but if telco only
 sends the last 4 digits then you’re hands are tied. EXAMPLE:

  357-4600
  542-4600

  Telco only sends four digits……. Nothing you can do on the gateway or CCM as far as I know.

    Jason Wydra
  Consultant
  burwood group, inc.
  Phone: (312) 327-4677
  Cell: (312) 493-2834
  jwydra at burwood.com

  From: Craig M Staffin [mailto:CMStaffin at ra.rockwell.com] 
 Sent: Monday, April 17, 2006 11:46 PM
 To: Wydra, Jason
 Cc: cisco-voip at puck.nether.net; cisco-voip-bounces at puck.nether.net; Darren Smith; Tim Medley
 Subject: Re: [cisco-voip] MWI and Multi -Tenanting

 or better yet change it at the gateway and CCM is none the wiser. 

 We do all of our digit manipulation at the gateway level. 

 I agree with you a solid dial plan solves so many problems 

         "Wydra, Jason"   <jwydra at Burwood.com> 
   Sent   by: cisco-voip-bounces at puck.nether.net 
   04/17/2006 11:38 PM 

             To:        "Tim Medley"   <medley at mac.com>, "Darren Smith" <darren at silvercommunities.com.au>   
             cc:        cisco-voip at puck.nether.net   
             Subject:        Re: [cisco-voip] MWI   and Multi -Tenanting

 Forgive my idiotic question and somewhat asinine comment but…… Why do so many providers of IPT CCM service feel like they need to overlap multi-tenant extensions? Are there not enough numbers??? Do we have an issue like we sort-of have between IPV4 and IPV6. I doubt it…. Easy solution is don't overlap dialplans by having a solid design from the get go. If you have the same last four digits in the DID range then just call telco and have them send 7 digits instead of four. 

 Jason Wydra 
 Consultant 
 burwood group, inc. 
 Phone: (312) 327-4677 
 Cell: (312) 493-2834 
 jwydra at burwood.com 

 From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Tim Medley
 Sent: Monday, April 17, 2006 11:16 PM
 To: Darren Smith
 Cc: cisco-voip at puck.nether.net
 Subject: Re: [cisco-voip] MWI and Multi -Tenanting 

 Darren, 

 I've setup multi-tenant CCM systems several times.  A couple of questions. 

 How do you have the MWI on/off DN's configured in CCM? Are they in the same generic partition that your phone DN's are in? You will need to set the MWI on/off numbers to a partition that all tenants have access to AND the CSS that the Unity port(s) that are set for MWI will need access to the Tenant Partitions. 

 tm 

 Tim Medley 
 medley at mac.com 

 On Apr 18, 2006, at 12:05 AM, Darren Smith wrote: 
  Hi, 
  Has anybody succesfully implemented MWI with multi tenanting on CCM 4.1.3 and Unity 4.0.5?? 
  We have multiple customers on our callmanager and unity platform, some of these are smaller business, ad each of these has their own Partitions, and each of these partitions use the same DN range (eg 200x). 
  Other customers are in a generic partition, and their DN is their full DDI number. 
  We have set the MWI numbers (Full 10 digit numbers), but cannot get MWI to work. 
 The option for multi tenanting is set to turue within Callmanager Messaging Interfaces services, but I'm sure I need some transaltion patterns set, but can't work out what to do. 
  Thanks in advance 
  Regards 
  Darren Smith
 Chief Operations Officer
 Silver Communities 
  P 1300786755
 D 0756575299
 M 0405 847791
 E darren at silvercommunities.com.au 

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