[cisco-voip] CCM - Accessing CDRs

[Wes Sisk]

setup an ODBC connection on the other system pointing to CM.

keep in mind that any 'reporting' they try to do, including SQL  
queries is directly competing with CPU time on the callmanager box  
that provides dialtone to your end users.  small queries are ok, but  
if they start doing multi table joins, string manipulations, and  
inefficient queries then you will have no dialtone.

/Wes

On Apr 21, 2006, at 9:56 AM, Vincent De Keyzer wrote:

Hello,



I know how to extract CDRs into a .csv file (with Call Manager  
Serviceability – CDR Analysis & reporting).



Now our IT guys want to automate some reporting and access the CDR  
DBs directly from another system.



What are the options?



Vincent



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