[cisco-voip] Recieved Calls List Digits Lose Prefix

[Nick Kassel]

Has any one come across this before or have any ideas?

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Nick
Sent: Monday, July 31, 2006 11:54 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Recieved Calls List Digits Lose Prefix

 

We have an issue with a number of remote sites with the Recieved calls
list, on the gateways we have added the translation rules to prefix the
digits with a 90, the telco (BT in UK) sends the digits without the zero
such as 207XXXXXXX, the translation rule prefixes the 90 so incoming
calls show as 90207XXXXXXX so therefore if the call is missed the Missed
calls list will show the correct number and they can just hit dial,
however as soon as the call is connected by someone answering it the 90
gets droppped. This is currently happening on all our sites with the
telco BT, but not on our PRI provided by Colt at HQ site. The
translation rules are the same for all our gateways including Branch and
HQ. I presume that the telco will be able to make the change but does
anyone know what needs to be changed in order for me to communicate the
issue to the telco efficiently. 

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