[cisco-voip] Recieved Calls List Digits Lose Prefix

[Fedorov, Konstantin]

Hi, Nick.

 

Compare isdn traces ( debug isdn q931) from BT and  Colt, where you don't have problem.

That give you answer what wrong in the BT.

 

I assume that after connect BT send connected number IE, which is not translated.

 

If you can. Send this traces to the list.

-----------------------
Sincerely Yours,
Konstantin Fedorov

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From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Nick Kassel
Sent: Tuesday, August 01, 2006 12:06 PM
To: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Recieved Calls List Digits Lose Prefix

 

Has any one come across this before or have any ideas?

 

  _____  

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Nick
Sent: Monday, July 31, 2006 11:54 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Recieved Calls List Digits Lose Prefix

 

We have an issue with a number of remote sites with the Recieved calls list, on the gateways we have added the translation rules to prefix the digits with a 90, the telco (BT in UK) sends the digits without the zero such as 207XXXXXXX, the translation rule prefixes the 90 so incoming calls show as 90207XXXXXXX so therefore if the call is missed the Missed calls list will show the correct number and they can just hit dial, however as soon as the call is connected by someone answering it the 90 gets droppped. This is currently happening on all our sites with the telco BT, but not on our PRI provided by Colt at HQ site. The translation rules are the same for all our gateways including Branch and HQ. I presume that the telco will be able to make the change but does anyone know what needs to be changed in order for me to communicate the issue to the telco efficiently. 

 


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