[cisco-voip] copy of cue default AA script

[James Grace]

I hope In not mistaken, but you are not able to download the default AA to a
pc and then use the cue editor to modify it.  

 

  _____  

From: John Konieczka [mailto:john.konieczka at alz.org] 
Sent: Tuesday, August 08, 2006 1:31 PM
To: James Grace
Subject: RE: copy of cue default AA script

 

Why?

 

John Konieczka

Alzheimer's Association

225 N. Michigan Avenue, 17th Floor, Chicago, IL 60601

email: john.konieczka at alz.org

office: 312.335.5210

  _____  

From: James Grace [mailto:jgrace at digitel.net] 
Sent: Tuesday, August 08, 2006 11:29 AM
To: John Konieczka
Subject: RE: copy of cue default AA script

 

Yes that would be the way to do it.  But in cue you can not modify the
default AA script 

 

  _____  

From: John Konieczka [mailto:john.konieczka at alz.org] 
Sent: Tuesday, August 08, 2006 12:16 PM
To: James Grace
Subject: RE: copy of cue default AA script

 

Don't replace it. Edit it and rename it, using the existing. Just add to it.
Save with a new name, that way you retain what you need from it. Always
build from something that already exists.

 

John Konieczka

Alzheimer's Association

225 N. Michigan Avenue, 17th Floor, Chicago, IL 60601

email: john.konieczka at alz.org

office: 312.335.5210

  _____  

From: James Grace [mailto:jgrace at digitel.net] 
Sent: Monday, August 07, 2006 8:47 PM
To: John Konieczka
Cc: cisco-voip at puck.nether.net; ask-icd-ivr-support at external.cisco.com
Subject: RE: copy of cue default AA script

 

Thank you for the response.  Im working on cue editor 2.1.2 for unity
express.  And when I create a script to replace the default AA script, I
lose the alt greeting parameters.

 

  _____  

From: John Konieczka [mailto:john.konieczka at alz.org] 
Sent: Monday, August 07, 2006 7:40 PM
To: James Grace
Subject: RE: copy of cue default AA script

 

James, what are you trying to do? There are no holiday schedules in icpp or
icd, so you would have to import a calendar and then run a script to check
against the calendar. It's much easier to use the calendar functionality in
call manager. Does this help? And which default queue script are you looking
at? Cisco has several online and there are also examples included when you
purchase the product??

 

John Konieczka

Alzheimer's Association

225 N. Michigan Avenue, 17th Floor, Chicago, IL 60601

email: john.konieczka at alz.org

office: 312.335.5210

  _____  

From: James Grace [mailto:jgrace at digitel.net] 
Sent: Sunday, August 06, 2006 6:27 PM
To: cisco-voip at puck.nether.net
Cc: ask-icd-ivr-support at external.cisco.com
Subject: copy of cue default AA script

 

Trying it config a AA script for cue 2.1.2.  And we are trying to set
parameters for holidays and alt greetings.  But none of the example have
this.  Do anybody know where I can get a sample of the default cue script

 

James D. Grace 

CCNP CCNA MCSE MCSA 

Digitel Corporation

System Engineer / Professional Svc.

MSN messenger ID:  jgrace29 at hotmail.com

Mac IChat ID:  jgrace29 at mac.com

 

 

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