[cisco-voip] Attendant Console

[Ryan Ratliff]

Is "always route member" set for that user?

Is the line that AC is sending the call to CFA to another dn?   AC  
determines longest idle by call state updates not by when it last  
sent a call to a user.   If the line that AC is monitoring never  
changes state then it will stay the longest idle.

-Ryan

On Aug 10, 2006, at 11:11 AM, Lemon wrote:

Hi,

Anyone ever seen the problem whereby all incoming calls will ring at  
one AC user even thou you have 3 AC users configured and they are all  
logged in. Worse of all is that the problem seems  
intermittent.....every now and then say 5 calls will come in but only  
ring at one AC user. We have "Longest idle...." configured.

Any ideas?

thnx


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