[cisco-voip] Answering the 7970 - handset vs softkey

[Jason Aarons (US)]

Bad hookflash, RMA the phone.  I've seen about 1 in 200 phones have too
sensitive hookflash in 4 years.  They should use a magnet or another
form to detect offhook versus a mechanical button.

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Bob A. Bowie
Sent: Tuesday, August 15, 2006 1:58 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Answering the 7970 - handset vs softkey

Could someone help me understand why the 7970 sometimes will not answer
a 
call when you lift the handset, you have to hit the answer softkey that 
appears.  How does the phone choose which method to usse, it seems
random 
to me.
Is there a way to force it to use the handset no matter what?

Thanks 


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