[cisco-voip] Unity/Exchange User Question

[Ed Leatherman]

Israel,

We also have a large number of users who only have AD accounts for the
purposes of a Unity Voicemail-Only account. We ran into a lot of problems at
first with this, what we found we needed to do was set a specific attribute
on the accounts so that they would still function correctly with Unity while
disabled. I'm no AD expert but I can see if our windows server admins have
the relevant KB docs that they used to figure it all out - it may be
something specific to our particular install though.

The exchange admin recently told me there was an exchange hotfix that he
installed that fixed this so we wouldnt have to change attributes on
accounts anymore, he's testing it now to see if it does work. That one
particularly was KB903158

Hope that helps, sorry i couldnt be more specific

Ed

On 8/15/06, Israel Lang <zephy316 at gmail.com> wrote:
>
> We have a number of departments that use CM and Unity VM-Only for their
> telephony needs. However, they are on their own domains and for all intents
> and purposes networks sans their phones. We recently got audited and one of
> the concerns was these departments that had accounts that either had
> passwords that didn't expire, passwords that hadn't been changed in a long
> time, and/or accounts that hadn't logged into the system in months.
>
> My question is how do others handle users that only need exchange/network
> accounts only for the purpose of VM?
>
> I have disabled some accounts in the past and have had mixed results at
> best with the Unity Accounts working after doing so. Perhaps, I am just not
> following the right procedure at all times to do this.
>
> Any help would be greatly appreciated.
>
> --
> Have a great day!!!!!!!!!!
> zephy316_gmail.com
>
> Replace the _ with an @ symbol
>
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-- 
Ed Leatherman
Senior Voice Engineer
West Virginia University
Telecommunications and Network Operations
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