[cisco-voip] Unity/Exchange User Question

[Turpin, Mark]

You must have a SID on an account to get mail. The problem is when you
disable them - that SID goes away and mail bounces.

 

Easiest way to associate SELF as the external associated account and
give them mailbox access on the disabled account.

 

Here are some related articles...

 

http://www.msexchange.org/tutorials/Understanding-External-Associated-Ac
count-Windows-Server-2003-Exchange-2003.html

http://www.msexchange.org/articles/NoMAS-Tool.html

http://support.microsoft.com/default.aspx?scid=kb;en-us;319047

 

Once it has a SID, you can use the disabled account, hide it, and have
voicemail only accounts with no security risk.

 

Works like a champ...

 

-Mark

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ed Leatherman
Sent: Tuesday, August 15, 2006 10:16 AM
To: Israel Lang
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Unity/Exchange User Question

 

Israel,

We also have a large number of users who only have AD accounts for the
purposes of a Unity Voicemail-Only account. We ran into a lot of
problems at first with this, what we found we needed to do was set a
specific attribute on the accounts so that they would still function
correctly with Unity while disabled. I'm no AD expert but I can see if
our windows server admins have the relevant KB docs that they used to
figure it all out - it may be something specific to our particular
install though. 

The exchange admin recently told me there was an exchange hotfix that he
installed that fixed this so we wouldnt have to change attributes on
accounts anymore, he's testing it now to see if it does work. That one
particularly was KB903158 

Hope that helps, sorry i couldnt be more specific

Ed

On 8/15/06, Israel Lang <zephy316 at gmail.com > wrote:

We have a number of departments that use CM and Unity VM-Only for their
telephony needs. However, they are on their own domains and for all
intents and purposes networks sans their phones. We recently got audited
and one of the concerns was these departments that had accounts that
either had passwords that didn't expire, passwords that hadn't been
changed in a long time, and/or accounts that hadn't logged into the
system in months. 

My question is how do others handle users that only need
exchange/network accounts only for the purpose of VM?

I have disabled some accounts in the past and have had mixed results at
best with the Unity Accounts working after doing so. Perhaps, I am just
not following the right procedure at all times to do this. 

Any help would be greatly appreciated.



-- 
Have a great day!!!!!!!!!!
zephy316_gmail.com

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Ed Leatherman
Senior Voice Engineer
West Virginia University
Telecommunications and Network Operations 
 
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