[cisco-voip] Cannot Transfer Call

[Johan Bloemhard]

We have CM 4.1.

The max number of on the 7941 that it happened on is: max calls: 4 and
the busy trigger is 2.  In one particular case, neither of these
should've been hit.

Johan 

Johan Bloemhard 
Senior Information Technology Specialist 
___________________________________ 
Silver Falls School District 4J 
802 Schlador Street 
Silverton, OR 97381 
w: 503.873.6331 
-----Original Message-----
From: Ryan Ratliff [mailto:rratliff at cisco.com] 
Sent: Wednesday, August 16, 2006 10:03 AM
To: Johan Bloemhard
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Cannot Transfer Call

What version of CM?

Prior to 4.x you would see this when a call was ringing in or another  
call was on hold when you try to initiate a transfer.   It's a limit  
of only having 2 calls active per line.
In 4.x if you see this most likely you need to bump up the max calls  
on the line because it is either set to 1 or they really do have  
another call ringing in and it needs to be increased.

-Ryan

On Aug 16, 2006, at 12:46 PM, Johan Bloemhard wrote:

Anyone have an issue where they try to transfer call and "Cannot  
Transfer Call" displays on the 7941?  We've experienced it on a rare  
occasion so I can't really determine where to start troubleshooting it.



Thanks.



Johan Bloemhard
Senior Information Technology Specialist
___________________________________
Silver Falls School District 4J
802 Schlador Street
Silverton, OR 97381
w: 503.873.6331



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