[cisco-voip] Trasfer to VM

[Voll, Scott]

I opened a tac case because I had IPCCx transferring to an Unity VM
greeting and they said the only thing that could be done is record the
greeting with a short pause at the beginning.

 

Scott

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Bill Riley III
Sent: Thursday, August 17, 2006 8:02 AM
To: ciscovoip
Subject: [cisco-voip] Trasfer to VM

 

 

I have a site that is having some difficulties with transferring a call
to VM. I have it setup so when they want to transfer a call to VM they
hit transfer, * and the four digit extension, then transfer again which
drops the caller into the other persons VM. People are complaining that
they can not hit transfer fast enough and the end user is not getting
the entire VM box greeting. I need to see if I can insert a pause, or
some other delay, after the last transfer has happened so the person can
hear all of the opening greeting. I am running CCM 4.1.3sr3c and Unity
4.2.1. 

 

 

Thanks

 

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