[cisco-voip] Trasfer to VM

Lelio Fulgenzi lelio at uoguelph.ca
Fri Aug 18 22:10:15 EDT 2006


onhook transfer doesn't work with headsets or speaker phone i believe. something to consider.

  ----- Original Message ----- 
  From: Steve G 
  To: Ryan Ratliff 
  Cc: Bill Riley III ; ciscovoip 
  Sent: Friday, August 18, 2006 9:53 PM
  Subject: Re: [cisco-voip] Trasfer to VM


  If I enable on-hook transfer, does it still allow the user to hit transfer instead of hang-up?  This would be nice to enable, but don't want to confuse people.


  On 8/17/06, Ryan Ratliff <rratliff at cisco.com> wrote: 
    You can enable onHook transfer so they can just ht transfer, dial the
    number, and hang up.
    "On hook transfer enable" is the service parameter name. 

    -Ryan

    On Aug 17, 2006, at 11:01 AM, Bill Riley III wrote:



    I have a site that is having some difficulties with transferring a
    call to VM. I have it setup so when they want to transfer a call to 
    VM they hit transfer, * and the four digit extension, then transfer
    again which drops the caller into the other persons VM. People are
    complaining that they can not hit transfer fast enough and the end
    user is not getting the entire VM box greeting. I need to see if I 
    can insert a pause, or some other delay, after the last transfer has
    happened so the person can hear all of the opening greeting. I am
    running CCM 4.1.3sr3c and Unity 4.2.1.





    Thanks



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