[cisco-voip] Trasfer to VM

Steve G smgustafson at gmail.com
Fri Aug 18 21:53:40 EDT 2006


If I enable on-hook transfer, does it still allow the user to hit transfer
instead of hang-up?  This would be nice to enable, but don't want to confuse
people.

On 8/17/06, Ryan Ratliff <rratliff at cisco.com> wrote:
>
> You can enable onHook transfer so they can just ht transfer, dial the
> number, and hang up.
> "On hook transfer enable" is the service parameter name.
>
> -Ryan
>
> On Aug 17, 2006, at 11:01 AM, Bill Riley III wrote:
>
>
>
> I have a site that is having some difficulties with transferring a
> call to VM. I have it setup so when they want to transfer a call to
> VM they hit transfer, * and the four digit extension, then transfer
> again which drops the caller into the other persons VM. People are
> complaining that they can not hit transfer fast enough and the end
> user is not getting the entire VM box greeting. I need to see if I
> can insert a pause, or some other delay, after the last transfer has
> happened so the person can hear all of the opening greeting. I am
> running CCM 4.1.3sr3c and Unity 4.2.1.
>
>
>
>
>
> Thanks
>
>
>
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